Originally Posted by effiepapas
So I dropped my phone on the floor by accident this morning. It started out by having these weird bluish vertical lines & after I pulled out the battery several times and pressed on the screen it just became white with a black line (see pic)...
I tried doing many batter pulls... updates to the new OS ( my phone is being recognized by Bb desktop manager)... the weird thing is that from what I've read about regular white screen of death is that the phone is responsive! mine doesn't seem to be... when I click on the top (on/off screen)key it does turn my screen off but it also turns the phone completely off so i have to press the end call for it to open again.
There is no software fix for a physical problem. In other words, if you dropped it and it broke something internally then rebooting or updating OS isn't gonna fix it.