01-20-2012, 09:35 AM
Join Date: Oct 2008
Post Thanks: 0
Thanked 0 Times in 0 Posts
| | Need to re-install BB Desktop software after every sync!
Please Login to Remove!
I am using a BlackBerry Bold 9700 with 6.0 Bundle 1879 Software version (v126.96.36.1998, Platform 188.8.131.52) with the BlackBerry Desktop Software Version 184.108.40.206 Released 7 Nov 2011 (Bundle 38) running on a Windows XP SP3 notebook computer. I use Outlook as my email, contact, calendar, notes client.
I have a strange problem - whenever I want to sync my BB with the desktop, I have to uninstall the desktop software and re-install the software; if I don't do this the BB Desktop Manager does not connect to my BB9700. I can access the BB media card through the My Computer; but the Desktop Manager does not connect! I have uninstalled and re-installed almost 4 times so far and synchronized it after every install; but the next time I try to sync, the desktop manager does not connect to the BB! Please help!