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Old 01-29-2012, 08:21 AM   #1 (permalink)
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Default Bold 9700 - Problems with PDF files

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Hi -

I have had 4 Blackberries and on the last two: Bold 9700 (current model) and previously Curve, I was able to view PDF files.

I can no longer do this, unless I view them as an email attachment. i.e. I can not download and store the files I wish to view.

My Word and Excel viewing (and editing) works fine - I am on the Free versions as supplied with my BB. Can anyone explain why the PDF software does not work ?


Many thanks in advance.
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Old 01-29-2012, 11:34 AM   #2 (permalink)
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Default Re: Bold 9700 - Problems with PDF files

PDF files are viewable. I have attached one issue i found but a simple method is to use an app called Documents to Go.

Also please update your model in the profile.


KB11262-Unable to view PDF attachment on the BlackBerry device 0 2008236403


http://btsc.webapps.blackberry.com/b...8909&stateId=0
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Last edited by tsac : 01-29-2012 at 11:35 AM.
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