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Old 02-27-2012, 08:50 AM   #1 (permalink)
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Default help me with blackberry 9700's battery

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i'm a new member and i have a 9700 of Aus Vodafone. however, my phone have problem with the battery. This always show the virtual battery and the batterry always increase to 100% ( never decrease). But after restarting by putting the battery out and put it back, the battery has showed the true number of energy. and it still increase to 100%. i try to change the other battery and set up another ROM but it doesn't work. how can i solve it ?

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Old 02-27-2012, 08:51 AM   #2 (permalink)
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Default Re: help me with blackberry 9700's battery

help me!!!!!
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Old 02-27-2012, 09:11 AM   #3 (permalink)
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Default Re: help me with blackberry 9700's battery

Calm down.
You should not expect an instant response on a volunteer run forum.
Wait more than one minute before posting again.

You say you changed the battery. Was it an official OEM BlackBerry battery or a third party?

How are you charging (wall charger or through a PC)?
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Old 02-27-2012, 09:30 AM   #4 (permalink)
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Default Re: help me with blackberry 9700's battery

i changed the battery with one from the other 9700 but it still the same. i charged by wall charger.
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Old 02-29-2012, 08:56 AM   #5 (permalink)
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Default Re: help me with blackberry 9700's battery

anyone know????
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Old 02-29-2012, 02:52 PM   #6 (permalink)
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Default Re: help me with blackberry 9700's battery

You didn't answer the question. Are the batteries genuine BlackBerry batteries, or not?

If not, then the best next step is try with a genuine BlackBerry battery.

If both are genuine BlackBerry batteries, and one 9700 is fine with both batteries and the other has the same problem with both batteries, then obviously something is not right with the device. You indicate that you reinstalled the device software. So, if you are observing the same behavior with both batteries after that, and if the batteries are genuine, and if the batteries work fine in the other device, then the problem is hardware.
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Old 03-01-2012, 01:01 AM   #7 (permalink)
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Default Re: help me with blackberry 9700's battery

recharge
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