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Mloody 03-08-2012 02:01 PM

Please help me !
Hello guys!

I don't know what is happend to my blackberry bold 9700. Last time when I connected the phone to computer my terminal died. After sone second on the screen appear battery crossed. I can't do nothin with it now! I beg you for help. Not autorised service told me that "they can do nothing" and just returned my phone back. I have looked everywhere but nowhere is answer for that.

I hope you call me soon. If u can write me e-mail.

Sorry for my english. I'm Just from Poland and our english is on hmmm... lov level. Sorry for that.

Have Good Day!

Dubdub 03-08-2012 03:16 PM

Re: Please help me !
It is difficult to troubleshoot with the limited information you provided. By "terminal died" do you mean your BB stoped working?

Have you dropped the device or has it gotten wet?

Have you let the battery run down past 20% more than a few times? Have you tried a brand new battery made foor your device. It sounds like the battery has been damaged and needs replacing.

Mloody 03-09-2012 04:34 PM

Re: Please help me !
Thanx for your reply.

Phone never got wet and not i have never dropped it.
The phone shows crossed battery but batery change don't do nothing.

Dead in my opinion means that phone can't start up. When I plug it to charger red Led appear then dissapear and my screen show battery crossed by red cross. The same as in other bb when baterry is not inerted in.

(again sorry for my english)

Dubdub 03-09-2012 04:45 PM

Re: Please help me !
Sounds like a damaged battery. Try an OEM replacement for your specific model. A new one, not an eBay knock off.

Mloody 03-09-2012 04:51 PM

Re: Please help me !
Maybe it sound like crazy but i tryed. I Tryed with orginal batery. Nothing happend. This is madness (like in sparta)I don't have any idea what to do. I checked nothong seems to be burned. everything looks alright. New software and hardware don't change nothing...

Dubdub 03-09-2012 06:03 PM

Re: Please help me !
Get a NEW battery.

tsac 03-09-2012 08:20 PM

Re: Please help me !
A new what?

Dubdub 03-09-2012 08:45 PM

Re: Please help me !
Yes. One of those.

dc/dc 03-11-2012 10:26 PM

Re: Please help me !

Originally Posted by tsac (Post 1770811)
A new what?

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