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Old 04-23-2012, 06:44 PM   #1 (permalink)
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Exclamation Bizarre 9700 problem with OS 5.0.0.1014... Cannot Edit or Add Contact List Entries!!!

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Okay, this BlackBerry 9700 of mine just keeps finding new ways to get on my last nerve... I've never had more bizarre glitches with a BlackBerry than I have with this 9700. It's rapidly approaching Danger HipTop/T-Mobile Sidekick levels of EPIC FAILURE here.

Forget about the highly inaccurate battery meter, which causes the phone to suddenly go from 1 bars of battery strength to completely dead, shut down, and unable to turn on, with no intermediary steps in-between. Forget about the regular complete bogging down of the CPU, causing a seemingly endless spinning clock/hourglass. Forget about the insanely high amount of free onboard memory that just slowly disappears until I do a mass wipe of a few months worth of emails, along with my temporary caches. No, forget about all of that.

I have a new problem now: THE PHONE NO LONGER ALLOWS ME TO EDIT ENTRIES IN MY CONTACT LIST, OR ADD NEW ENTRIES!!!

At first, I thought it was because I was down to only about 5 MB free space. So, I mass deleted a few months worth of emails, basically everything prior to January 1, 2012. Then I cleared out my caches and cookies for the web browser. Rebooted and had more like 35 MB clear. Still didn't fix the problem. So, I deleted really old entries in the Contact List, people I haven't talked to or heard from in over 5 years. STILL nothing.

Every time I try to Edit a Contact List Entry, or Add a new entry, the first time I click on that option in the menu, nothing happens. The second time I click on that option, the phone just locks up, sometimes necessitating a soft reset to snap it out of it.

Since I know someone's going to ask, here's a complete run-down of everything that's on my BlackBerry 9700 with T-Mobile:

OS: 5.0.0.1014

Third Party Apps:
  • Dictionary.Com Dictionary & Thesaurus App Version 1.4
  • iBlocker Pro (Call Blocker) App Version 4.3.2
  • Opera Mini Browser Version 6.5
  • QuickPull App Version 5.1.5
  • QuickPullRebooter Version 1.0
  • Scrabble Version 1.3
  • Trapster App Version 4.0.0
  • WeatherBug App Version 2.0.0.64
  • YouMail Visual Voicemail App Version 2.7.8
  • QuickPullLib Version 3.6.3
Add-On Apps:
  • AOL Instant Messenger Version 2.5.69
  • BlackBerry App World Version 3.1.1.21
  • BlackBerry Application Center Version 5.0.0
  • BlackBerry Identity Version 2.0.1.6
  • BlackBerry Maps Version 5.0.0
  • BlackBerry Messenger Version 6.2.0.44
  • BlackBerry S/MIME Support Version 5.0.0
  • BlackBerry Traffic Version 3.0.2.18
  • DOD Root Certificates Version 5.0.0
  • Facebook Version 3.0.0.15
  • Help Version 5.0.0
  • Klondike by Magmic Version 1.4.8
  • MemoPad Version 5.0.0
  • Password Keeper Version 5.0.0
  • Tasks Version 5.0.0
  • Windows Live Messenger Version 3.0.0.19
  • Yahoo Messenger Version 3.0.0.19
Core:
  • Visual Voice Mail Version 2.0.0.218
  • Phone, Email Setup, Browser, System Software, & Core Applications: Version 5.0.0
PLEASE tell me that one of you knows where this problem is coming from and how I can fix it!

But be forewarned... the first one to suggest "upgrading" to OS 6.0 gets to play a little game called Ro Sham Bo with me, and I'm going first!
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Last edited by Jack T. Chance : 04-23-2012 at 06:45 PM.
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Old 04-23-2012, 07:19 PM   #2 (permalink)
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Default Re: Bizarre 9700 problem with OS 5.0.0.1014... Cannot Edit or Add Contact List Entrie

Windows Live Messenger Version 3.0.0.19
Yahoo Messenger Version 3.0.0.19

Delete those.

and reboot and see if you can edit/delete your contacts. If not, then delete this as well.
AOL Instant Messenger Version 2.5.69
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Old 04-23-2012, 07:27 PM   #3 (permalink)
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Default Re: Bizarre 9700 problem with OS 5.0.0.1014... Cannot Edit or Add Contact List Entrie

Quote:
Originally Posted by ZombieBerry View Post
Windows Live Messenger Version 3.0.0.19
Yahoo Messenger Version 3.0.0.19

Delete those.

and reboot and see if you can edit/delete your contacts. If not, then delete this as well.
AOL Instant Messenger Version 2.5.69
Damn. Had no idea those could be the problem. I don't use them that often, so I'll give that a try tonight or in the morning. Thanks.
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Old 04-24-2012, 07:13 AM   #4 (permalink)
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Default Re: Bizarre 9700 problem with OS 5.0.0.1014... Cannot Edit or Add Contact List Entrie

Did it fix the issue?
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Old 04-24-2012, 06:05 PM   #5 (permalink)
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Thumbs up Re: Bizarre 9700 problem with OS 5.0.0.1014... Cannot Edit or Add Contact List Entrie

Quote:
Originally Posted by ZombieBerry View Post
Windows Live Messenger Version 3.0.0.19
Yahoo Messenger Version 3.0.0.19

Delete those.

and reboot and see if you can edit/delete your contacts.
That did the trick!

Weird that one of those 2 caused that problem, but as soon as they were gone, the ability to edit was restored.

Thanks for the assist, much obliged!
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