05-16-2012, 06:52 PM
Join Date: Jul 2005
Location: Florida Panhandle
Carrier: T-Mobile USA
Post Thanks: 16
Thanked 508 Times in 493 Posts
| | Re: Global Search
I expected the hard reset would correct the problem.
Before you do anything else, try another hard reset, but wait a couple of minutes instead of the usual 30 seconds. I don't know why, but sometimes the second or third does the trick, and sometimes a longer amount of time makes a difference.
If that doesn't work, I would try a security wipe before an OS reload. After the security wipe, try the umiversal search before you do anything else. If it works, then its your guess what to do next. You could risk a full restore, or else just restore select data like contacts and calendar or whatever, and then manually configure all the settings and options. The risk is you restore a corrupt database and end up back where you are now, assuming the problem is data.
If it isn't a data problem but a problem with the app, then the best course of action, I think, is reloading the OS.
Posted via BlackBerryForums.com Mobile