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Old 07-31-2012, 03:04 PM   #1 (permalink)
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Default New OS wont allow me to browse using Wifi

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Hey all,

I got this phone as a hand me down from my sister in Aus (I live in the UK) so no manual etc. I unlocked it and it worked fine. I did a factory reset and updated phone, the phone works, it can see my wireless network but if I go to any site other than "Orange" (my uk provider) it says "A communication failure has occurred. The server maybe busy, please try again later or contact your provider if the problem persists."

So...I see a LOT of posts about this around the interwebs however there doesnt seem to be a proper fix.

Is there any chance my phone is trying to use the internet from the provider rather than my wifi? If so can I tell the phone to use my wireless instead? I don't have internet enabled on my orange account?

I have the 9780 so I cant seem to find the Hotspot thing people are talking about, I've also tried disabling the "Browser push" thing. No avail.

Thanks in advance for at least reading my very boring question. Any help would be graciously received.


The only thing I can think about doing is factory resetting and not updating my OS :(
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Old 07-31-2012, 03:18 PM   #2 (permalink)
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Default Re: New OS wont allow me to browse using Wifi

Do you have a BlackBerry data plan?
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Old 07-31-2012, 03:19 PM   #3 (permalink)
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Default Re: New OS wont allow me to browse using Wifi

No, pay as you talk. However, I had my sim in before, before I factory reset it and the internet DID work......
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Old 07-31-2012, 04:37 PM   #4 (permalink)
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Default Re: New OS wont allow me to browse using Wifi

When you "factory reset", you lost the Service Books. You can't get them back without having an active BlackBerry Data Plan.
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