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Old 10-08-2012, 09:46 AM   #1 (permalink)
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Unhappy email not deleting off device - outlook 2010

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I have a 9780 blackberry and am using Outlook 2010 with an exchange server email. when i delete an email from the device, it deletes off Outlook BUT if i delete off outlook, it does NOT delete off the device; this is a real pain at the end of the day to delete emails off the device that you have already read and deleted off outlook!!!
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Old 10-08-2012, 10:46 AM   #2 (permalink)
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Default Re: email not deleting off device - outlook 2010

are you on BES corporate server?
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Old 10-08-2012, 01:54 PM   #3 (permalink)
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Default Re: email not deleting off device - outlook 2010

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Originally Posted by knottyrope View Post
are you on BES corporate server?
No, using BIS.
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Old 10-08-2012, 03:03 PM   #4 (permalink)
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Default Re: email not deleting off device - outlook 2010

Then it won't work unless the server type is IMAP.
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Old 10-16-2012, 03:18 AM   #5 (permalink)
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Default Re: email not deleting off device - outlook 2010

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Then it won't work unless the server type is IMAP.
So there is NO WAY of a fixing this??
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Old 10-16-2012, 05:27 AM   #6 (permalink)
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Default Re: email not deleting off device - outlook 2010

1) Get onto a BES, which supports full e-mail reconciliation
2) Use iMAP instead of POP - see your Exchange admin
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