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-   General 9700 Series Discussion - Bold 2 (http://www.blackberryforums.com/general-9700-series-discussion-bold-2/)
-   -   Need Help ! (http://www.blackberryforums.com/general-9700-series-discussion-bold-2/261937-need-help.html)

iddinXariff 10-14-2012 04:49 AM

Need Help !
 
I have a problem with my blackberry bold 9700. Yesterday, i was using my phone, suddenly my phone rebooted it self and when it turns on, my screen goes white and there is a ' BlackBerry Wirelessly HandHeld ' in the middle of the screen, and there is a ' 1997-2008 RIM ' at the bottom of my screen. I dont know whats going on, and I hope u guys can help me. Thank You.

iddinXariff 10-14-2012 04:58 AM

Re: Need Help !
 
Please help me, i really need my phone. =]

dc/dc 10-14-2012 06:23 AM

Re: Need Help !
 
It sounds like it's wiping. You should connect it to a PC that has Desktop Manager installed on it.

iddinXariff 10-14-2012 07:11 AM

Re: Need Help !
 
may i know what do u mean by ' wiping ' ?

rambo47 10-14-2012 09:35 AM

Re: Need Help !
 
By "wiping" he's saying it sounds like it's erasing all the data on it.

iddinXariff 10-14-2012 10:19 AM

Re: Need Help !
 
Why did my blackberry does this ' wiping ' ? And how can i fix it?

iddinXariff 10-16-2012 02:12 AM

Re: Need Help !
 
Help me please. I prefer a step by step guide.

dc/dc 10-16-2012 09:28 AM

Re: Need Help !
 
Quote:

Originally Posted by iddinXariff (Post 1789818)
Why did my blackberry does this ' wiping ' ? And how can i fix it?

What were you doing right before this happened?

Quote:

Originally Posted by iddinXariff (Post 1789945)
Help me please. I prefer a step by step guide.

There isn't one for troubleshooting.


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