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Old 10-14-2012, 04:49 AM   #1 (permalink)
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I have a problem with my blackberry bold 9700. Yesterday, i was using my phone, suddenly my phone rebooted it self and when it turns on, my screen goes white and there is a ' BlackBerry Wirelessly HandHeld ' in the middle of the screen, and there is a ' 1997-2008 RIM ' at the bottom of my screen. I dont know whats going on, and I hope u guys can help me. Thank You.

Last edited by iddinXariff : 10-14-2012 at 04:56 AM.
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Old 10-14-2012, 04:58 AM   #2 (permalink)
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Please help me, i really need my phone. =]
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Old 10-14-2012, 06:23 AM   #3 (permalink)
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Default Re: Need Help !

It sounds like it's wiping. You should connect it to a PC that has Desktop Manager installed on it.
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Old 10-14-2012, 07:11 AM   #4 (permalink)
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may i know what do u mean by ' wiping ' ?
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Old 10-14-2012, 09:35 AM   #5 (permalink)
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Default Re: Need Help !

By "wiping" he's saying it sounds like it's erasing all the data on it.
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Old 10-14-2012, 10:19 AM   #6 (permalink)
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Default Re: Need Help !

Why did my blackberry does this ' wiping ' ? And how can i fix it?
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Old 10-16-2012, 02:12 AM   #7 (permalink)
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Help me please. I prefer a step by step guide.
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Old 10-16-2012, 09:28 AM   #8 (permalink)
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Default Re: Need Help !

Quote:
Originally Posted by iddinXariff View Post
Why did my blackberry does this ' wiping ' ? And how can i fix it?
What were you doing right before this happened?

Quote:
Originally Posted by iddinXariff View Post
Help me please. I prefer a step by step guide.
There isn't one for troubleshooting.
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