04-06-2013, 01:15 AM
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| | UMA connectivity - router change
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My internet Service Provider recently came over to upgrade my internet connection to fiber optics, thus changing all routers at home.
Prior to this change, I used one Thomson Router model TG585 where my Blackberry 9700 connected perfectly fine as UMA.
Now, I have the following setup. On the ground floor, I have one Thomson Router model TG585 (same model as my previous, but just another box), and on my top floor I have a Cisco EA4500. Both routers are connected to a Home (Residential) Gateway (also on the top floor). Since this installation, I was unable to connect to UMA. And I know for a fact the problem is not from my phone or Tmobile because it works perfectly fine at my friend’s house.
The error code I get is W006.3. I googled the error but didn’t find solid information for a solution. One solution was about enabling IPSec which I am unable to find on the router’s options. That might be the issue. I did a battery pull multiple times but didn’t help.
It did however connect once all of a sudden to the bottom TG585 router as UMA and I was surprised. Tried connecting to the top router and back to TG585, did not work again.
Any ideas on what can be done?