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Old 08-08-2013, 06:51 AM   #1 (permalink)
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Default "Radio Off" problem after connecting with PC

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Hi;

I previuosly had BB8900. I bought a BB9700 in good condition. After moving device settings, Memos, contacts etc from 8900 to 9700 via Desktop Manager and inserting SIM in 9700, i have found no signals. I reinserted the SIM but the same results. I inserted the SIM back in 8900 but here also no signal. In "Status" of Options, Radio Off appears but no option to turn it on. While if I insert the SIM in another cell phone say Nokia, here signal are ok. Please assist how to resolve the issue.
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Old 08-08-2013, 09:55 AM   #2 (permalink)
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Default Re: "Radio Off" problem after connecting with PC

Get your money back.
Return the 9700.
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Old 08-08-2013, 11:35 AM   #3 (permalink)
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Default Re: "Radio Off" problem after connecting with PC

but problem is that the same problem appeared in BB8900 too while it was ok before connecting with PC.
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Old 08-08-2013, 11:36 AM   #4 (permalink)
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Default Re: "Radio Off" problem after connecting with PC

Connecting your device to a PC will not disable your radio.

If it happened earlier then it was probably a coincidence.
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Old 08-09-2013, 11:13 PM   #5 (permalink)
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Default Re: "Radio Off" problem after connecting with PC

Just go to "Manage connections" and turned on Radio.
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Old 08-11-2013, 03:25 AM   #6 (permalink)
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Default Re: "Radio Off" problem after connecting with PC

Bb DESKTOp manager is nt connected wit ma bold2....pls wot can I do o....................I'v done d normal airtel settings frm
tools>mobile intrnet
settgs>add>intrnet.ng.airtel.com >user
name and password=internet.
But wen I click start mobile internet it
will display "there was a hardware
failure in d modem or other connecting
device,plz check ur profile settings and
make sure ur radio is turned on.this
service might also hav been turned off
by ur wireless service provider or ur
administrator"
Plz wat do I do ooo.........thanks
Posted via BlackBerryForums.com Mobile
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Old 08-12-2013, 08:09 AM   #7 (permalink)
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Default Re: "Radio Off" problem after connecting with PC

Quote:
Originally Posted by harizonal View Post
Bb DESKTOp manager is nt connected wit ma bold2....pls wot can I do o....................I'v done d normal airtel settings frm
tools>mobile intrnet
settgs>add>intrnet.ng.airtel.com >user
name and password=internet.
But wen I click start mobile internet it
will display "there was a hardware
failure in d modem or other connecting
device,plz check ur profile settings and
make sure ur radio is turned on.this
service might also hav been turned off
by ur wireless service provider or ur
administrator"
Plz wat do I do ooo.........thanks
Posted via BlackBerryForums.com Mobile
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