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Old 11-18-2013, 04:51 AM   #1 (permalink)
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Default Camera is not starting in BB9700

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Dears;

A problem appeared in my device BB9700 that if I try to start the camera, system doesn’t start and below error message apeares. I have rebooted the set by pulling out the battery but same results. Please help.

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Old 11-18-2013, 07:30 AM   #2 (permalink)
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Default Re: Camera is not starting in BB9700

Did you ever follow my advice here?
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Old 11-19-2013, 01:34 AM   #3 (permalink)
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Default Re: Camera is not starting in BB9700

No, but thinking to follow now. Please let me inform that if we create a backup with OS6 then this back up would be loaded after installation of OS5?
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Old 11-19-2013, 09:36 PM   #4 (permalink)
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Default Re: Camera is not starting in BB9700

I have created a backup, downloaded OS5 and tried to install but facing problem because devices has already installed OS6. Should I first flash the device then install the OS5? Please instruc how to flash also.
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Old 11-20-2013, 08:13 AM   #5 (permalink)
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Default Re: Camera is not starting in BB9700

Please search for JL_Cmdr and then use that to wipe your device.
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Old 01-10-2014, 04:43 AM   #6 (permalink)
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Default Re: Camera is not starting in BB9700

Hello dc/dc

Sorry for late responding as I was busy for a project.
After flashing the device, i have downgraded the software from OS6 to OS5 but after that i found that the problem of Camera not starting is still there with same error as i reported earlier. Moreover, i could not found the memo pad anywhere to write down the memos. I have hundreds of memos created before.
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