Originally Posted by NJBlackBerry
Correction - the one you got didn't work.
Mine has been flawless.
That's possible. I had a decision to make. Did I want to go through technical support hell with incompetent (but polite) AT&T technical support for hours to only find out that they knew nothing (typical) or return the phone and cut my losses as quickly as possible. To help me make that decision, I read numerous forum posts from people who were experiencing the same as I was.
I do not know what youĺre using your BB for, but I am a demanding user with a 3500 contacts which other Blackberries seem to handle just fine.