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Old 08-12-2010, 01:17 PM   #1 (permalink)
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Default Problems switching devices, please help!

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Hi!
I have a 9700 and just got the 9800 and when i try to switch devices using the desktop software i get an error message that won't let me switch. The errors says: "The update file "net_rim_bb_appworld.cod"for application app world is not compatible with the version of the app that is installed on your device. .....
any ideas of what should i do?
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Old 08-12-2010, 01:27 PM   #2 (permalink)
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Are you using Desktop Manager 6.0?

Mine was a simple and painless switch.

Last edited by gtivr6r : 08-12-2010 at 02:06 PM.
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Old 08-12-2010, 01:28 PM   #3 (permalink)
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Quote:
Originally Posted by ejmm22 View Post
Hi!
I have a 9700 and just got the 9800 and when i try to switch devices using the desktop software i get an error message that won't let me switch. The errors says: "The update file "net_rim_bb_appworld.cod"for application app world is not compatible with the version of the app that is installed on your device. .....
any ideas of what should i do?
I am having the same issue and it stopped the whole process for me. I went into old BB (9700) and deleted app world from the applications list and rebooted. trying switch device wizard again now. Using new 6.0 DM.
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Old 08-12-2010, 01:33 PM   #4 (permalink)
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yes, i'm using 6.0 and deleted the app world from my old 9700 and it worked but then after it switch i got another error saying: "the following database could not be fully restored to your device: "OMA DM" o of 1 entries restored"
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Old 08-12-2010, 01:34 PM   #5 (permalink)
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Just ran into the same issue- stopped device switch wizard midstream of installing info to new device. This happened due to BBM this time.

WTF
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Old 08-12-2010, 01:46 PM   #6 (permalink)
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Were you able to get a new version of appworld? when I try to download from mobile.blackberry.com, it tells me incompatible version but I can't get the old one back. Also can't find the OS6 code anywhere so I can't reinstall from scratch either......
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Old 08-12-2010, 01:52 PM   #7 (permalink)
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still working on switch. I decided to run the switch wizard without third party apps checked off. We will see.
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Old 08-12-2010, 02:08 PM   #8 (permalink)
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i do have app world without doing a thing, i had deleted it from my 9700 but it is in the 9800. What i can't find is my BBM
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Old 08-12-2010, 02:09 PM   #9 (permalink)
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Quote:
Originally Posted by slipsibm View Post
Were you able to get a new version of appworld? when I try to download from mobile.blackberry.com, it tells me incompatible version but I can't get the old one back. Also can't find the OS6 code anywhere so I can't reinstall from scratch either......
I ran into that problem on my Bold too.
Would get 9 megs downloaded, then it crashed.

Its preinstalled on the Torch.
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Old 08-12-2010, 02:09 PM   #10 (permalink)
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just went into the setup folder or app and got locked up, had to reboot, what a piece of CR.....
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Old 08-12-2010, 02:12 PM   #11 (permalink)
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I now have all important stuff (messages, contacts etc) on the new device. I will now try to switch applications over. what a PIA
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Old 08-12-2010, 02:22 PM   #12 (permalink)
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i'm erasing everything and starting from scratch without doing a device switch, after i get it running i'll just sync and see how that goes
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Old 08-12-2010, 02:31 PM   #13 (permalink)
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starting from scratch, went into setup>blackberry messenger (did nothing) tried to exit and again it was freezed up, had to reboot once again.
Now i'm really considering an Iphone4
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Old 08-12-2010, 02:43 PM   #14 (permalink)
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I finished two devices. Ended up just switching contacts etc. Applications would not switch because they were incompatible. Gotta DL new versions one by one I guess.
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Old 08-12-2010, 02:58 PM   #15 (permalink)
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Quote:
Originally Posted by ejmm22 View Post
Hi!
I have a 9700 and just got the 9800 and when i try to switch devices using the desktop software i get an error message that won't let me switch. The errors says: "The update file "net_rim_bb_appworld.cod"for application app world is not compatible with the version of the app that is installed on your device. .....
any ideas of what should i do?
Please make sure that you change your profile to reflect the new model number. We prefer number over name since there are 2 Bolds - 9000 and 9650 and they are different.
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Old 08-12-2010, 02:58 PM   #16 (permalink)
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Quote:
Originally Posted by johnfromphilly View Post
I am having the same issue and it stopped the whole process for me. I went into old BB (9700) and deleted app world from the applications list and rebooted. trying switch device wizard again now. Using new 6.0 DM.
Please remember to update your profile with the new model number.
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Old 08-12-2010, 03:09 PM   #17 (permalink)
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i'm still having troubles, even when done from scratch i get the same "OMA DM" 0 of 1 entries restored and i can't find BBM in the new device
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Old 08-12-2010, 04:05 PM   #18 (permalink)
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Quote:
Originally Posted by ejmm22 View Post
i'm still having troubles, even when done from scratch i get the same "OMA DM" 0 of 1 entries restored and i can't find BBM in the new device
I got that error too and just skipped over it, no problems after.
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Old 08-12-2010, 04:17 PM   #19 (permalink)
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Quote:
Originally Posted by ejmm22 View Post
i'm still having troubles, even when done from scratch i get the same "OMA DM" 0 of 1 entries restored and i can't find BBM in the new device
I got that error too and just skipped over it, no problems after.
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Old 08-12-2010, 11:17 PM   #20 (permalink)
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i did get it to work and have been playing all day with the phone. I don't know about you guys but i'm not impressed at all.
To me, this was RIM's desperate effort to survive after iphone 4 was launched.
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