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Old 08-13-2010, 08:38 PM   #1 (permalink)
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Lightbulb BlackBerry Torch on T-Mo; How?

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i have an unlocked Torch and I'm trying to get the browser to work. Every time I launch the browser it says 'Your device does not currently have any Browser Configuration Entries..."

Has anyone got it to work on T-Mo yet?

Thanks
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Old 08-13-2010, 08:46 PM   #2 (permalink)
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Do you have a BB data plan? You need it since the browser is a RIM service.

Please update your profile also.
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Old 08-14-2010, 02:09 PM   #3 (permalink)
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Everything is in place. Not a noob question...As far as t-mo is concerned a full blackberry data plan is on the device and everything data related works. The exception is all the T-Mo stuff; WAP, Browser, etc.

Are there any other configurations that need to be done? Has anyone gotten it to work? If so, how?

Hope this clears things up...
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Old 08-14-2010, 02:52 PM   #4 (permalink)
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DId you try resending service books from TMO?
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Old 08-14-2010, 03:56 PM   #5 (permalink)
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Dubdub is on the right track.

You are experiencing a service book issue - specifically the "BlackBerry Internet Browsing Service" service book. Either you are missing it altogether or it is loaded on the device but not taking for some reason.

If you are missing the service book, try re-sending service books. If it still won't show, try copying service books from another T-Mobile device. (won't go into detail here as it is undoubtedly covered elsewhere in this site and other sites, but it involves backing up the service books of a working T-Mobile device, and restoring them to the 9800)

If the required service book is present but not taking, try a delete and undelete.

If all of the above fails, you may be out of luck. As T-Mobile won't have this device for another 6 months, and the service book for internet browsing *may* be different for OS6's webkit browser (although I personally don't see why it would), you may not be able to get this working at all. If other T-Mobile users with unlocked 9800s are reporting success, then disregard this statement.

Last resort, load Opera Mini (as it does not require the BlackBerry Internet Browsing Service service book) and see if it is compatible with OS6.

PS - Your BlackBerry data plan with T-Mobile is not "on the device". It is associated with your account, thus tied to your SIM card.

Good luck.

Last edited by pinguta : 08-14-2010 at 03:57 PM.
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Old 08-14-2010, 03:56 PM   #6 (permalink)
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i would be suspicious the phone is not unlocked or RIM has done something to block it's use like OS6 , at least for now.
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Old 08-14-2010, 04:25 PM   #7 (permalink)
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I've a torch too.
I called T-mobile customer service. And they helped me troubleshoot it.
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Old 08-14-2010, 04:43 PM   #8 (permalink)
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Quote:
Originally Posted by berryski View Post
I've a torch too.
I called T-mobile customer service. And they helped me troubleshoot it.
And?

Please post the solution in case others want to use it on TMO.
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Old 08-19-2010, 09:44 AM   #9 (permalink)
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There is a comprehensive process outlining how to get the Torch working on T-Mobile here T-Mobile Unlocked 9800
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Old 08-19-2010, 01:49 PM   #10 (permalink)
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T-Mobile doesn't carry the Torch so they don't have the proper Service books for it. It can work but it takes some extra steps. Just like getting the Storm to work on AT&T and T-Mobile.
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