BlackBerry Forums Support Community               

Closed Thread
 
LinkBack Thread Tools
Old 08-18-2010, 09:16 AM   #1 (permalink)
Thumbs Must Hurt
 
gtivr6r's Avatar
 
Join Date: Jun 2006
Location: Carpentersville, Illinois
Model: 9800
OS: 6.0.0.246
Carrier: AT&T
Posts: 131
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default Mobile Network Options

Please Login to Remove!

I'm having a problem with my data side of the phone.

Seems it has no communication!

Running OS 6.0.0.141

Called AT&T and had me chanck some settings under Mobile Network and it seems I'm missing some stuff. Can some of you confirm what options you have?

I have the following:
Data Service - ON
While Roaming - ON

Mobile Network - AT&T
Network Mode - 3G &2G

Called the store and they double checked and everything on there side looks fine too. They said they may have to replace it.

Last edited by gtivr6r : 08-18-2010 at 09:17 AM.
Offline  
Old 08-18-2010, 10:31 AM   #2 (permalink)
BlackBerry Elite
 
knottyrope's Avatar
 
Join Date: Jan 2008
Location: Massachusetts
Model: Passp
OS: 10.2.1
PIN: t of blood has been taken
Carrier: AT&T-US with I dee ten tee errors
Posts: 6,754
Post Thanks: 274
Thanked 296 Times in 280 Posts
Default

host routing table update might help.
__________________
irony : many old timer posters have de-evolved into the trolls they once fought
I am on http://supportforums.blackberry.com
BES 10 running sweet for my Passport, Z30, Z10 and Q10
Offline  
Old 08-18-2010, 10:38 AM   #3 (permalink)
Thumbs Must Hurt
 
gtivr6r's Avatar
 
Join Date: Jun 2006
Location: Carpentersville, Illinois
Model: 9800
OS: 6.0.0.246
Carrier: AT&T
Posts: 131
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Found my solution on Crackberry.com forums.

Seems a LOT of people have been having problems with WI-FI and the BIS.
One person even had the phone replaced 3 times, before they figured out the solution.

Myself included now, I leave WI-FI on and it automagicly connects to my home network for data when I arrive home. But, when I leave home, its fails to restore connection to AT&T Data / 3G / BIS. Even after a battery pull, its fails to connect. EVER!

Solution 1)
do a complete full back up of device
Wipe device
once rebooted, re-enable Mobile network
Let it connect and register on the network, you will get an email confirmation
Restore all data from backup

Solution2) - Perminant fix
Get a new SIM card for the new Torch
We just swapped out my old SIM card from my BOLD that was originally in my Curve 8300

Going in at lunch to get a new SIM card - 30 second swap

Stay tuned....
Offline  
Old 08-18-2010, 11:55 AM   #4 (permalink)
Thumbs Must Hurt
 
gtivr6r's Avatar
 
Join Date: Jun 2006
Location: Carpentersville, Illinois
Model: 9800
OS: 6.0.0.246
Carrier: AT&T
Posts: 131
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Got a new SIM card. WOW! Internet access is noticably faster now!

AT&T guy says the SIM cards get updated software on them every few months. Don't know if thats true or not, but I'll find out later when I go home and connect to WI-FI and then disconnect if the problem comes back.
Offline  
Old 08-18-2010, 05:55 PM   #5 (permalink)
Thumbs Must Hurt
 
gtivr6r's Avatar
 
Join Date: Jun 2006
Location: Carpentersville, Illinois
Model: 9800
OS: 6.0.0.246
Carrier: AT&T
Posts: 131
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Quote:
Originally Posted by gtivr6r View Post
Got a new SIM card. WOW! Internet access is noticably faster now!

AT&T guy says the SIM cards get updated software on them every few months. Don't know if thats true or not, but I'll find out later when I go home and connect to WI-FI and then disconnect if the problem comes back.
Problem solved! New SIM card did the trick.
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On





Copyright 2004-2014 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.