BlackBerry Forums Support Community               

Closed Thread
 
LinkBack Thread Tools
Old 08-28-2010, 07:07 AM   #1 (permalink)
New Member
 
Join Date: Dec 2009
Model: 9700
PIN: N/A
Carrier: wind
Posts: 3
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default buttons not working

Please Login to Remove!

Suddenly the green key , tha red key and the trackpad will not execute when i click them

the blackberry key and the return button work fine

i did a reinstall of the firmware , the problem was fixed for a minute.

is it software or hardware?

any suggestions?
Offline  
Old 08-28-2010, 07:12 AM   #2 (permalink)
Grumpy Moderator
 
NJBlackBerry's Avatar
 
Join Date: Aug 2004
Location: Somewhere in the swamps of Jersey
Model: SGS7
Carrier: Verizon
Posts: 27,889
Post Thanks: 32
Thanked 453 Times in 389 Posts
Default

Did the BlackBerry get damp or wet?
Offline  
Old 08-28-2010, 07:14 AM   #3 (permalink)
New Member
 
Join Date: Dec 2009
Model: 9700
PIN: N/A
Carrier: wind
Posts: 3
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

no,
i erased some sortware (live messenger etc) ,
the torch rebooted and from then on those keys are not working

the trackpad is working , except when i click it
Offline  
Old 08-28-2010, 09:06 AM   #4 (permalink)
BlackBerry Extraordinaire
 
Join Date: Dec 2006
Model: I747
OS: 4.1.1
Carrier: at&t
Posts: 2,339
Post Thanks: 42
Thanked 114 Times in 104 Posts
Default

remove the battery for 30 seconds then put it back in.
__________________
The Search tool and BlackBerryFAQ answer many questions.
Offline  
Old 08-28-2010, 10:55 AM   #5 (permalink)
New Member
 
Join Date: Dec 2009
Model: 9700
PIN: N/A
Carrier: wind
Posts: 3
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

nope,

i did the battery pull , but nothing changed

the problem is that i live in Greece and i cannot retrun it to AT&T

How can i reinstall the firmware?
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On

1pcs New Schneider XUB4ANANL2
$143.0
1pcs New Schneider XUB4ANANL2 picture1pcs New Schneider ZBV-G6
$48.0
1pcs New Schneider ZBV-G6 picture1pcs New Schneider XU-ZC31
$36.0
1pcs New Schneider XU-ZC31 picture1pcs New Schneider XUB2AKSNM12T
$99.0
1pcs New Schneider XUB2AKSNM12T picture1pcs New Schneider XUB2ANANM12R
$110.0
1pcs New Schneider XUB2ANANM12R picture






Copyright 2004-2016 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.