I have 4 email accounts configured on my 9800.

Even though I usually check my mail from the unified messages view, I keep the individual mail icons visible, and occasionally use them.

I keep putting them in a specific "order", but they keep changing positions.

This does not happen to any other icons but the mail icons.

I deleted the accounts and recreated them, sent service books, battery pulls, and even after a couple of OS upgrades, the dance remains.

No big deal, but just technically intriguing. Anyone else with this, and any clue what could be causing this?

what menu is this happening on?

In the "All" menu.

I'm planning to add them as well to the "Favorites" and see if the issue follows

I'm guessing this has something to do with how often the mail accounts receive mail. The mail icons might be moving around based on the OS's determination of frequently used apps.

i marked the message icon as favorite, guess what, it doesn't stay as favorite nor in the position...when you reboot the device or even sometimes it will be unmarked as favorite randomely.

They don't move around in the Favorites tab. they "move" only in the All Tab.

what OS version are you running on the Torch?

6.0.0.246.

Incidentally, I have gone through all the releases so far, and the dancing has been kind enough to accompany me.

I have the same issues, and sometimes when I try to move an icon, the icon gets duplicated.

Same. Occurs only to mail icons.
Posted via BlackBerryForums.com Mobile

Man, I'm having the same issues, running version .214 - this didn't happen on the original version of OS (can't recall the number). I finally got tired of chasing the icons around and put the 2 that were jumping around in the Applications folder and they stayed put there, but move around in it also!

Try creating a new folder on the all menu, called email o whatever and move into that folder all your email folders, probably they'll stop the dancing around

I did that too... worse result. One of the icons disappeared, and only reappeared after a reboot.

I can tell now this is happening to many people... so hopefully there will be a fix soon.

Pretty much every other reboot, pending how bad I needed to reboot, has my icons move around. I don't keep track on all the folder, except the "Favorite" but they sure get re-arranged because of two or so icons got moved...grrrr....annoying.

I am also facing same problem. hope BB team will fix this on new OS update. i started having this issue after doing os update :(

I have the same annoying problem. It happened when I upgraded to .246.

Now that's really strange! Mine stopped moving around when I upgraded to .246!

Happens to me with my personal email accounts, not the main in box.

Just upgraded to v6.0.0.246 and started having the same problem. Very annoying! On hold with AT&T/RIM right now . . .

I thought that this was only happening to me because I have a third party theme installed, although it also happens on a reboot (by a new program requiring a reboot or on battery pull) even if I am using default RIM 6 theme.
After I have organized my folders and icons into appropriate folders, and I do a reboot, I get three or four rows of icons (social messaging, such as facebook, and media such as camera) appearing first. I have to move these icons back into the folders where I had originally put them.
I wonder if is a third party program which is non-os 6 compliant which is causing this?
The Roger's rep suggested I reinstall the OS (which is .246 and the OS which Rogers and the other Canadian telcoms launched with on Sept 30).
I can't remember when this first started, but I would not have had a reboot until I installed some new programs. I am considering the latest Beta .337 and will do a BBSAK clean and after installing the OS see if I get the same issue before reinstalling my 3rd party apps.