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-   General 9800 Series Discussion - Torch (http://www.blackberryforums.com/general-9800-series-discussion-torch/)
-   -   Can't Open Attachments (http://www.blackberryforums.com/general-9800-series-discussion-torch/236761-cant-open-attachments.html)

DCTorch 09-26-2010 12:24 AM

Can't Open Attachments
 
I just got my Torch and I love but I can't open any attachments. I get the following message:

"More requests cannot be completed. Service book information not found."

So I sent the service books to the phone but still no luck.

What do I do?

aiharkness 09-26-2010 02:48 PM

Did you try a hard reset? With the power on, remove the battery for at least 30 seconds. But go ahead and wait a good minute this time before replacing the battery. If necessary, go ahead and resend service books again if still no go after you replace the batter.


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