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Old 09-25-2010, 11:24 PM   #1 (permalink)
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I just got my Torch and I love but I can't open any attachments. I get the following message:

"More requests cannot be completed. Service book information not found."

So I sent the service books to the phone but still no luck.

What do I do?
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Old 09-26-2010, 01:48 PM   #2 (permalink)
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Did you try a hard reset? With the power on, remove the battery for at least 30 seconds. But go ahead and wait a good minute this time before replacing the battery. If necessary, go ahead and resend service books again if still no go after you replace the batter.
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