BlackBerry Forums Support Community               

Closed Thread
LinkBack Thread Tools
Old 10-08-2010, 06:31 PM   #1 (permalink)
New Member
Join Date: Mar 2008
Model: 8830
Carrier: Aliant
Posts: 5
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default DM 5.0 compatible?

Please Login to Remove!

At the store I work, (Bell Dealer), we have tried doing some backups and restores for clients from their current device (usually Tour or older) and trying to restore to the Torch. The issue is that every time we do it, the touch screen does not work properly.

We then do a blackberry wipe, and then it works fine. But with no data. Is there an issue with DM 5.0?

Any one else have this issue?
Old 10-08-2010, 07:15 PM   #2 (permalink)
BlackBerry Mensa
tsac's Avatar
Join Date: Mar 2005
Location: Others run out when we run in
Model: Z10
OS: Cheerios
PIN: No Pin just a Tack
Carrier: at&t
Posts: 9,286
Post Thanks: 65
Thanked 764 Times in 736 Posts

Although DM 6 has been reported to be buggy, it may be better for the Torch
If someone helps, tell them by clicking the Thanks button

9810 on BES
Z10 on BIS
Old 10-09-2010, 10:57 AM   #3 (permalink)
Thumbs Must Hurt
jcp007's Avatar
Join Date: Dec 2007
Model: 9800
Carrier: AT&T
Posts: 177
Post Thanks: 1
Thanked 1 Time in 1 Post

Upgrade to DM 6 for which a new version was recently released. Back up your old BB and use DSW.

Copyright 2004-2016
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.