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Old 10-13-2010, 08:08 PM   #1 (permalink)
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Default Torch and Google Maps 4.4.0

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I cannot get the Google Maps to work. I have checked the permissions and all are set to allow and prompt. I have tried reinstalling, removing the battery and no luck so far. Any advice?
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Old 10-13-2010, 09:42 PM   #2 (permalink)
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Are you on a BES?

Try resetting the default permissions (not just the permissions for Google Maps) all to allow. Then reboot.
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Old 10-13-2010, 10:20 PM   #3 (permalink)
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I set of the defaults to allow (two of the three can only be set to custom), then rebooted. No change.

Yes, I am on a BES
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Old 10-13-2010, 10:22 PM   #4 (permalink)
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Google Maps has a history of not working well with Application Control Policies. I would check with your BES Admin about it.
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Old 10-14-2010, 09:04 AM   #5 (permalink)
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Default Success !!!

Google Maps is now working. The solution was to change some settings at the BES. Interestingly, the BES worked fine with a Bold model but NOT with Torch. Here are the details:

In the default application control policy for optional applications, set the following access settings to "allowed":

Is access to the GPS API allowed
Is access to the screen, microphone, and video capturing APIs allowed
Can the security timer be reset (not sure this one is actually required)

I hope this helps others that run into a problem with the Torch and Google Maps combination.
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Old 10-14-2010, 11:54 AM   #6 (permalink)
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Just wish the pinch to zoom and other "touch" features worked in google maps like on Android. Maybe they will have an update soon - its kind of dissapointing to have a touch screen and not be able to use it for the maps.

Edit: I just loaded the new firmware update and most of the touch features work, but still no pinch to zoom.

Last edited by myork : 10-14-2010 at 12:39 PM.
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