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Old 10-22-2010, 05:16 AM   #1 (permalink)
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hi,
Recently i mentioned that on my torch i am having the following issue;
usually during night i switch off carrie and keep only wifi, not to receive calls but to keep getting my emails and bbm.

So lately when i witch off carrier and keep wifi, i am able to browse but i am not getting emails and bbm. i cant send email and bbm also.

anybody knows this issue ? is it me? my torch? my home wifi? or my carrier issue?

thanks for the help guys.
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Old 10-22-2010, 09:49 AM   #2 (permalink)
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it depends, what colour is the wifi symbol on the phones screen? - it must be solid white for you to be connected to the RIM Relay via Wifi.

if you still want mails to come thru, but not txts, why not leave GSM on, and divert all calls to VM? - or alter your profile to silent.
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Old 10-22-2010, 03:30 PM   #3 (permalink)
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I setup a profile for bedside mode when charging at night so it will be silent. Works well so far.
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Old 10-22-2010, 05:15 PM   #4 (permalink)
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Quote:
Originally Posted by DJBoozy View Post
it depends, what colour is the wifi symbol on the phones screen? - it must be solid white for you to be connected to the RIM Relay via Wifi.

if you still want mails to come thru, but not txts, why not leave GSM on, and divert all calls to VM? - or alter your profile to silent.

The Wi-fi symbol does not change colors any longer in OS 6.0 but rather the BB logo appears next to the wi-fi transmission symbol, to signify what used to be shown in solid white wi.fi logo, and which is that data transmission is taking place via the wi-fi.

Like the two recommendations in the above entries, I put my phone on silent at night, so that all continues to flow in, without disturbance.
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Old 10-23-2010, 05:59 AM   #5 (permalink)
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OK guys but then whats the sue of WIFI if i cant do it like i said.
i used to do it always on my 9700 before, even on torch on beginning it was working with 141 official att os.
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Old 10-25-2010, 01:38 PM   #6 (permalink)
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if on wifi only and you are not getting the BB logo on your screen, you might have an issue with your router that it wont let you connect.

I had an issue with my routers QOS delaying the packets. after a firmware upgrade and removing QOS, I was able to access BIS and BES features over wifi.

there is also a transport method that i cant remember that your router must support as well.
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Old 10-31-2010, 10:49 AM   #7 (permalink)
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its strange, i had no issues before,
now without carrie only on wifi i can use msn, yahoo, gtalk, aol, twitter but not getting emails, bbm and facebook updates
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Old 10-31-2010, 10:57 AM   #8 (permalink)
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i mentioned it start happening like this since RIM and UAE agreed not to ban blackberry service and as UAE announced they have reached the agreement with RIM, so i guess no carriers just blocking us to use emails and bbm via wifi, its goes only through carrie, is it possible as i think?
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Old 11-02-2010, 10:18 AM   #9 (permalink)
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Quote:
Originally Posted by ahmedov View Post
i mentioned it start happening like this since RIM and UAE agreed not to ban blackberry service and as UAE announced they have reached the agreement with RIM, so i guess no carriers just blocking us to use emails and bbm via wifi, its goes only through carrie, is it possible as i think?
when connected to WiFi do you see a BB logo next to it?
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Old 11-07-2010, 05:53 PM   #10 (permalink)
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I think I might have the solution to your problem.

I called AT&T support again and was transfered to Level 2 support.

The issue at had was the following:

Blackberry Torch 9800

OS Version 6.0.0.141

There seems to be a bug in this version software in which there is a disconnect
of Blackberry services when the device switches between the mobile netowrk and
a WiFi network.

Once it switches to the WiFi network it is unable to switch back to the mobile network, thus the Blackberry 9800 inability to access BIS or BES.

To solve this problem, you need to wipe the Blackberry Torch by going to:

1. Options
2. Security
3. Security Wipe
4. Wipe the Emails, Contacts, etc...

Once this is done, the Blackberry Torch 9800 will function normally.
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Old 11-07-2010, 10:32 PM   #11 (permalink)
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Quote:
Originally Posted by ninja007 View Post
I think I might have the solution to your problem.

I called AT&T support again and was transfered to Level 2 support.

The issue at had was the following:

Blackberry Torch 9800

OS Version 6.0.0.141

There seems to be a bug in this version software in which there is a disconnect
of Blackberry services when the device switches between the mobile netowrk and
a WiFi network.

Once it switches to the WiFi network it is unable to switch back to the mobile network, thus the Blackberry 9800 inability to access BIS or BES.

To solve this problem, you need to wipe the Blackberry Torch by going to:

1. Options
2. Security
3. Security Wipe
4. Wipe the Emails, Contacts, etc...

Once this is done, the Blackberry Torch 9800 will function normally.
Cute...
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Old 11-09-2010, 01:27 PM   #12 (permalink)
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Quote:
Originally Posted by ahmedov View Post
hi,
Recently i mentioned that on my torch i am having the following issue;
usually during night i switch off carrie and keep only wifi, not to receive calls but to keep getting my emails and bbm.

So lately when i witch off carrier and keep wifi, i am able to browse but i am not getting emails and bbm. i cant send email and bbm also.

anybody knows this issue ? is it me? my torch? my home wifi? or my carrier issue?

thanks for the help guys.
To my understanding, Du and Etisalat have switched off access to BBM and mail via Wifi, to "force" the traffic via their networks, and thus the servers installed with RIM.

We can still access the web via wifi, but not the two above mentioned functions (We know it due to the absence of the BB icon next to the wifi logo).
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Old 11-10-2010, 05:15 AM   #13 (permalink)
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Quote:
Originally Posted by ninja007 View Post
I think I might have the solution to your problem.

I called AT&T support again and was transfered to Level 2 support.

The issue at had was the following:

Blackberry Torch 9800

OS Version 6.0.0.141

There seems to be a bug in this version software in which there is a disconnect
of Blackberry services when the device switches between the mobile netowrk and
a WiFi network.

Once it switches to the WiFi network it is unable to switch back to the mobile network, thus the Blackberry 9800 inability to access BIS or BES.

To solve this problem, you need to wipe the Blackberry Torch by going to:

1. Options
2. Security
3. Security Wipe
4. Wipe the Emails, Contacts, etc...

Once this is done, the Blackberry Torch 9800 will function normally.
This is not a solution to the problem. Customer Service, Technical Support, Data Support or Laptop Support from AT&T could of told you to do that. I do not work for AT&T and could of told you to do that.
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Old 11-10-2010, 01:11 PM   #14 (permalink)
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If you value your sanity drop .141 before you go nuts. You can thank me later.
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Old 11-13-2010, 06:35 AM   #15 (permalink)
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Default Re: Carrier vs WIFI

i am on 246, but will try now wipe.
but i guess its Du and Etisalat, they switched off the access to force traffic over them
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Old 11-13-2010, 06:42 AM   #16 (permalink)
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Quote:
Originally Posted by ahmedov View Post
i am on 246, but will try now wipe.
but i guess its Du and Etisalat, they switched off the access to force traffic over them
Ahmedov, don't lose your time with a wipe. I think this "suggestion" is baseless.

As I told you in a previous post, it is a forced traffic blockage by Du and etisalat while you're in the UAE.

When you travel the connexion via wi-fi resumes normally.

I am now outside the UAE and it is working fine. When I was in Dubai last week it was not working for me or any of my friends.
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Last edited by Mandel : 11-13-2010 at 06:44 AM.
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Old 11-13-2010, 03:35 PM   #17 (permalink)
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Default Re: Carrier vs WIFI

Quote:
Originally Posted by Mandel View Post
Ahmedov, don't lose your time with a wipe. I think this "suggestion" is baseless.

As I told you in a previous post, it is a forced traffic blockage by Du and etisalat while you're in the UAE.

When you travel the connexion via wi-fi resumes normally.

I am now outside the UAE and it is working fine. When I was in Dubai last week it was not working for me or any of my friends.
Posted via BlackBerryForums.com Mobile

Yes you are right, i did wipe it didnt help, as i thought its UAE problem, and this morning i got sms from provider that on 14 Nov between 6am-10am blackberry service wont be available in UAE due the maintenance by RIM.
i am sure it has nothing to do with RIM, its their local maintenance, that they are putting some more bugs to spy on users.

i cant believe it, did RIM actually provide them with codes?
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