BlackBerry Forums Support Community               

Closed Thread
 
LinkBack Thread Tools
Old 10-25-2010, 05:51 PM   #1 (permalink)
New Member
 
Join Date: Oct 2010
Model: 9800
PIN: N/A
Carrier: orange
Posts: 2
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default browser does not work in 3g but works in wifi

Please Login to Remove!

hi

i just bought a bb torch 9800 and everything is working except my internet browser in 3g. It works perfectly in wifi but when i'm not it display this message: "Your device does not currently have any Browser Configuration Service Book Entries. Please contact your service provider to enable the Browser on your device.....please contact your..."
If somebody can help me, thanks in advance.
Offline  
Old 10-25-2010, 06:41 PM   #2 (permalink)
BlackBerry Mensa
 
MidnightDraven's Avatar
 
Join Date: Jan 2009
Location: Chester,UK
Model: 9000
PIN: N/A
Carrier: Tesco Mobile
Posts: 9,481
Post Thanks: 2
Thanked 110 Times in 110 Posts
Default

You need a blackberry data plan, call Orange and ask them to add Blackberry Internet Service to your account.
__________________
~Midnight Draven

"That's it then. Cancel the kitchen scraps for lepers and orphans, no more merciful beheadings... and call off Christmas."
Offline  
Old 10-25-2010, 06:47 PM   #3 (permalink)
New Member
 
Join Date: Oct 2010
Model: 9800
PIN: N/A
Carrier: orange
Posts: 2
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

thanks for your advice but i do have it, everithing works except that f**** browser.

bbm ok
email ok
facebook ok
browser not ok
Offline  
Old 10-26-2010, 04:41 AM   #4 (permalink)
BlackBerry Mensa
 
MidnightDraven's Avatar
 
Join Date: Jan 2009
Location: Chester,UK
Model: 9000
PIN: N/A
Carrier: Tesco Mobile
Posts: 9,481
Post Thanks: 2
Thanked 110 Times in 110 Posts
Default

Then resend you service books, register host routing table and try a battery pull.
__________________
~Midnight Draven

"That's it then. Cancel the kitchen scraps for lepers and orphans, no more merciful beheadings... and call off Christmas."
Offline  
Old 10-27-2010, 04:51 AM   #5 (permalink)
BYB
New Member
 
BYB's Avatar
 
Join Date: Oct 2010
Model: 9800
OS: 6.0.0.141
PIN: N/A
Carrier: Wataniya Telecom
Posts: 1
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Same here, different SP
Bought my Torch officially unlocked, and currently on 6.0.0.141, yes i know i should update. but here is the thing, i have 4 email accounts, BBM, Facebook, RSS all working really well. Now when i try to go to the internet i get this: "unable to connect to the internet please try again later, if the problem presists contact your service provider"...i can only use browser when im on wifi.



this is a newbee Q: how do i update to v 6.0.0.246?....

i down loaded the exe file from the BB website, clicked and went through the installation process opened Desktop man. and hit update ...nothing happened. am i missing something?
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On





Copyright 2004-2014 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.