Originally Posted by JaguarXJ7
Well in my opinion RIM should be ashamed of themselves for including such garbage for headphones as what they've included with the Torch. Its no wonder they don't work right for ya ...... I refuse to even expell the necessary energy to remove them from the plastic package.
Posted via BlackBerryForums.com Mobile
So you base them on being garbage from??? how they appear inside the wrapping?? no wonder they sound poor ;)
seriously though, im happy with them, they are better than the older sets they've provided with previous models, the sound appears to have a much wider dynamic range, they are very comfortable, secure in ear, and small+lite unlike previous versions. more than happy with as a "bundled" earphone set.
to OP, does sound like a problem phone side, does wiggling the plug in the jack cause this behaviour?