BlackBerry Forums Support Community               

Closed Thread
LinkBack Thread Tools
Old 11-12-2010, 09:51 PM   #1 (permalink)
New Member
Join Date: Oct 2008
Location: Toronto, Ontario
Model: Bold
Carrier: Rogers
Posts: 5
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default Mobile network sync problems

Please Login to Remove!

I have had a Torch for about a week as I upgraded from a 9700. Rogers is my carrier.

Yesterday I flew down to New York City. When I arrived I had problems getting my device to latch onto either AT&T or TMo. It would make a connection for a minute or two and download emails but i couldn't seem to semd emails. But some data connections would work - I could get info through the Bloomberg app, for example.

After a few hours I finally came up with the bright idea to pull my battery - all of a sudden everything worked fine.

Tonight I returned home to Toronto. After my plane landed my device wouldn't connect back to Rogers - it would oscillate between SOS and no signal. I rebooted with the three finger salute and all of a sudden all was fine. I also saw my voicemail icon come on - it didn't come on in NY even though I had vmails.

Has anyone else seen this problem where your device won't switch fromone carrier to another without a reboot? I have had Blackberries for about 7 years and I have used thme on four continents in at least a dozen countries without this problem - has anyone seen this?
Old 11-12-2010, 10:38 PM   #2 (permalink)
BlackBerry Mensa
tsac's Avatar
Join Date: Mar 2005
Location: Others run out when we run in
Model: Z10
OS: 10.010219
PIN: No Pin just a Tack
Carrier: at&t
Posts: 9,139
Post Thanks: 58
Thanked 724 Times in 701 Posts
Default Re: Mobile network sync problems

You may have experience a relocation issue with the other carriers when you arrived. Normally the cell phone sends a message to the local carriers cell tower that in turn is processed to the users carrier. That carrier is required to acknowledge the device is valid and allow any calls or data to be transported to the other carrier. Sometimes things just do not go well and the location update is never sent or received. Pulling the battery or doing a reset usually will send the message again and the system will locate the user. All cell phones can have this problem and itxxx8217;s not an indication usually of a bad phone.

Not sure why you saw the SOS but maybe the carrier had some issues and thatxxx8217;s why it did not locate properly.
If someone helps, tell them by clicking the Thanks button

9810 on BES
Z10 on BIS
Closed Thread

Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On

Similar Threads for: Mobile network sync problems
Thread Thread Starter Forum Replies Last Post
Your Favorite Mobile Sites robbym General BlackBerry Discussion 324 04-20-2016 07:47 PM
A Few Very Useful Mobile Links For BB maliks Media Center 40 10-16-2008 04:07 AM

Johnson Controls METASYS NCE MS-NCE2560-0 Network Control Engine
Johnson Controls METASYS NCE MS-NCE2560-0 Network Control Engine picture(one) metsys johnson controls nu-dcm140-0
(one) metsys johnson controls nu-dcm140-0 pictureJOHNSON CONTROLS NETWORK CONTROL ENGINE 33POINT 32DEVICE MSTP MSNCE25660
Used Johnson Controls EPT 102-1 pictureUsed Johnson Controls enclosure AS-UNT 110-101 Rev D w/ TE-67NP2B00 Rev. C tstat
Used Johnson Controls enclosure AS-UNT 110-101 Rev D w/ TE-67NP2B00 Rev. C tstat picture

Copyright 2004-2016
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.