BlackBerry Forums Support Community               

Closed Thread
 
LinkBack Thread Tools
Old 11-17-2010, 03:05 PM   #1 (permalink)
New Member
 
Join Date: Nov 2010
Model: 9800
PIN: N/A
Carrier: ATT
Posts: 7
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default 9800: all buttons stop functioning

Please Login to Remove!

I just upgraded to 337 and I have a malfunction where all the hard button stop functioning for no apparent reason. The screen buttons function, but all mechanical buttons including the track ball stop working. The only way I can get out of it is to pull the battery. Any ideas ...
Offline  
Old 11-17-2010, 04:46 PM   #2 (permalink)
Appleinator
 
Dubdub's Avatar
 
Join Date: Nov 2005
Location: New Hampshire
Model: App5
OS: AJBR549
PIN: Ask
Carrier: ATT & Verizon
Posts: 20,035
Post Thanks: 54
Thanked 782 Times in 742 Posts
Default Re: 9800: all buttons stop functioning

Did you get it wet or drop it?

Try wiping with Jl_cmdr and then reinstalling the OS.
__________________
-->>BB FAQ

-->>Stinsonddog's Tip Site!

-->>Twitter


If someone helps, tell them by clicking the Thanks button.!!
Offline  
Old 11-17-2010, 05:41 PM   #3 (permalink)
New Member
 
Join Date: Nov 2010
Model: 9800
PIN: N/A
Carrier: ATT
Posts: 7
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default Re: 9800: all buttons stop functioning

Thank you for feedback ...

No. Did not drop it get or get it wet. Brand new phone. Only a week old. I saw in another thread that somebody else was getting similar freezing because of "weatherbug" application. I have removed this application and will see if that is causing the problem. Last resort will be wipe and re-load.
Offline  
Old 11-19-2010, 03:17 AM   #4 (permalink)
Thumbs Must Hurt
 
Join Date: May 2007
Location: New York, NY
Model: 9810
OS: 7.1.0.258
Carrier: AT&T
Posts: 60
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default Re: 9800: all buttons stop functioning

I have been experiencing this same issue.

I am not 100% sure but it always happens when I use the OEM leather pouch. Once I put the phone in the pouch, the buttons would stop working. Although it does not happen everytime but it happens enough that I had to do a battery pull at least 2 times a day.

I had stop using the pouch these past two days but have not experience the problem.

Also, any luck on the "weatherbug" bug?
__________________
CKL
Blackberry TORCH 9800!

Retired: 9700, 9000, 8310, 8300, 8100
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On

Similar Threads for: 9800: all buttons stop functioning
Thread Thread Starter Forum Replies Last Post
BESX transport fails due to DB timeout greg42 BES Admin Corner 4 08-06-2010 05:37 PM
Align buttons in the bottom of the screen? clavemartin Developer Forum 12 12-03-2009 05:43 AM
Buttons not functioning trooper00 General 9500 Series Discussion - Storm 2 10-07-2009 12:48 PM
buttons stopped functioning joeryanw General 8300 Series Discussion - Curve 4 08-25-2008 09:11 PM





Copyright 2004-2014 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.