12-23-2010, 11:50 AM
Join Date: Jul 2005
Location: Florida Panhandle
Carrier: T-Mobile USA
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| | Re: Windows messenger error
How long has it been going on?
For what it's worth, I haven't used any IM app on BlackBerry for a long time, but I recall having similar troubles once in a while when using the Yahoo app. It would clear up on it's own.
There are other things you can try.
- If there is an OS upgrade available for your model (see the latest OS sticky for your model), you could do that.
- You could try a security wipe. Do a full backup. Then do the security wipe. Try the app again before you restore any data. Then restore your data.
- Worst case, wipe the device with JL_CMDR and then reinstall the OS. Resinstall the app and test. Then restore your data from backup, then reinstall add-on and third-party apps as necessary.
I still think it's something beyond your control, but if you have time and desire, try some or all of the above as necessary. If you haven't wiped a device and reinstalled the OS before, you might want to hold off on that until you are at wits end with a problem.