Originally Posted by HonzaHronek
Well, I see I'm not alone.
You definitely aren't.
A customer of mine reported a very similar issue with his brandnew Torch. So my first idea was an upgrade of the systems OS from v18.104.22.1687 to v22.214.171.1247, actually without any positive effect afterwards. The BB still keeps freezing the keyboard, no entries are recognized, touchscreen still works, incoming calls can't be answered, because of the system keys not working as well. Sometimes, pushing all keys in random order helps unfreezing the BB, but this can't always be reproduced. Most of the time, you can't even get the startscreen, standby-screen won't turn off by pressing any of the system keys.
Restarting the BB by pulling the battery is very annoying.
Any further notions about this issue? New impressions? New ideas??