BlackBerry Forums Support Community               

Closed Thread
 
LinkBack Thread Tools
Old 03-28-2011, 06:31 PM   #1 (permalink)
Thumbs Must Hurt
 
TonyTone's Avatar
 
Join Date: Dec 2007
Location: New York
Model: 9800
OS: 6
PIN: N/A
Carrier: AT&T
Posts: 181
Post Thanks: 13
Thanked 15 Times in 10 Posts
Default duplicate contacts

Please Login to Remove!

I don't how things got so bad but for some reason I have duplicate contacts of most entries in my address book.

1 - I'm thinking there must be a way to remove the duplicates without having to manually go through 330 entries.

2 - There must be a way to ensure that this doesn't repeat on the next back-up

The problem is I don't know what's causing the duplicates in order to stop it. I think it may be AT&T back up along with outlook but I don't know how to stop ATT back up

Please help!
Offline  
Old 04-08-2011, 06:48 PM   #2 (permalink)
Thumbs Must Hurt
 
TonyTone's Avatar
 
Join Date: Dec 2007
Location: New York
Model: 9800
OS: 6
PIN: N/A
Carrier: AT&T
Posts: 181
Post Thanks: 13
Thanked 15 Times in 10 Posts
Default Re: duplicate contacts

no one?
Offline  
Old 04-08-2011, 09:04 PM   #3 (permalink)
CrackBerry Addict
 
tbird57's Avatar
 
Join Date: Mar 2008
Location: Witness Protection Program
Model: 9800
OS: 6.0.0.723
PIN: OU812
Carrier: AT$T/Choked
Posts: 593
Post Thanks: 13
Thanked 18 Times in 18 Posts
Default Re: duplicate contacts

Quote:
Originally Posted by TonyTone View Post
2 - There must be a way to ensure that this doesn't repeat on the next back-up

The problem is I don't know what's causing the duplicates in order to stop it. I think it may be AT&T back up along with outlook but I don't know how to stop ATT back up

Please help!
disable the AT&T Address Book contact synchronization by opening address-book>menu>options>at&t address book>uncheck wireless sync

re-sync your contacts with outlook or DM
__________________
-tbird57



Last edited by tbird57 : 04-08-2011 at 09:20 PM.
Offline  
The Following User Says Thank You to tbird57 For This Useful Post:
TonyTone (04-09-2011)
Old 04-09-2011, 11:52 PM   #4 (permalink)
Thumbs Must Hurt
 
TonyTone's Avatar
 
Join Date: Dec 2007
Location: New York
Model: 9800
OS: 6
PIN: N/A
Carrier: AT&T
Posts: 181
Post Thanks: 13
Thanked 15 Times in 10 Posts
Default Re: duplicate contacts

To all interested, I found the solution(s).

TO REMOVE ATT CONTACTS - this must be done online as opposed to the desktop manager.
You must sign into their site at AT&T Address Book - Safe and Accessible Contacts - Wireless from AT&T. For some reason, it takes a few minutes. >> click on the settings tab >> then click on the "sync" button >> then delete your contacts.

TO DELETE CONTACT LISTS for your device - go to contacts - click Options - then type "rset" (that's not a typo). A screen will pop up to verify if you want to wipe the contacts. Select yes. You can now use desktop manager to repopulate contacts.
Offline  
The Following User Says Thank You to TonyTone For This Useful Post:
tbird57 (04-10-2011)
Old 04-10-2011, 07:55 AM   #5 (permalink)
BlackBerry Extraordinaire
 
Join Date: Dec 2006
Model: I747
OS: 4.1.1
Carrier: at&t
Posts: 2,340
Post Thanks: 43
Thanked 117 Times in 107 Posts
Default Re: duplicate contacts

I'm confused, doesn't this mean you must have AT&T as a carrier and have enabled this feature with them? I guess what I'm getting at is this a unique AT&T thing?
__________________
The Search tool and BlackBerryFAQ answer many questions.

Last edited by devnull : 04-10-2011 at 07:59 AM.
Offline  
Old 04-10-2011, 08:03 PM   #6 (permalink)
Thumbs Must Hurt
 
TonyTone's Avatar
 
Join Date: Dec 2007
Location: New York
Model: 9800
OS: 6
PIN: N/A
Carrier: AT&T
Posts: 181
Post Thanks: 13
Thanked 15 Times in 10 Posts
Default Re: duplicate contacts

Quote:
Originally Posted by devnull View Post
I'm confused, doesn't this mean you must have AT&T as a carrier and have enabled this feature with them? I guess what I'm getting at is this a unique AT&T thing?
Correct - but I had ATT contacts backed up along with my two email syncs. I had three copies (from 2 types) for most of my contacts.

I gave instructions for how to remove both types.
Offline  
Old 04-10-2011, 09:01 PM   #7 (permalink)
CrackBerry Addict
 
tbird57's Avatar
 
Join Date: Mar 2008
Location: Witness Protection Program
Model: 9800
OS: 6.0.0.723
PIN: OU812
Carrier: AT$T/Choked
Posts: 593
Post Thanks: 13
Thanked 18 Times in 18 Posts
Default Re: duplicate contacts

The torch was my first experience with AT&T wireless contacts sync I found it frustrating because of double contacts...so I disabled att sync...TonyTone,your link to the carrier enabled feature was the first of knowing it existed! Thank you!
__________________
-tbird57


Offline  
Old 04-11-2011, 09:31 PM   #8 (permalink)
Thumbs Must Hurt
 
TonyTone's Avatar
 
Join Date: Dec 2007
Location: New York
Model: 9800
OS: 6
PIN: N/A
Carrier: AT&T
Posts: 181
Post Thanks: 13
Thanked 15 Times in 10 Posts
Default Re: duplicate contacts

Quote:
Originally Posted by tbird57 View Post
The torch was my first experience with AT&T wireless contacts sync I found it frustrating because of double contacts...so I disabled att sync...TonyTone,your link to the carrier enabled feature was the first of knowing it existed! Thank you!
My pleasure to share the info. Took me quite some time and effort to learn of that dynamic.

Yeah - ATT sync sounds good but in practice, it's more of a nuisance than it is a help. Manual back up on my hard drive still works fine for me.
Offline  
Old 04-29-2011, 04:59 PM   #9 (permalink)
Knows Where the Search Button Is
 
Join Date: Jul 2008
Location: Saudi Arabia
Model: 9800
OS: 6.0.0.284
PIN: N/A
Carrier: Saudi Telecom Company(STC)
Posts: 35
Post Thanks: 4
Thanked 0 Times in 0 Posts
Default Re: duplicate contacts

If you use gmail andyou have contact sync turned on for that, it could be the reason for the dups!
__________________
There is no point at which to stop learning
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On

Similar Threads for: duplicate contacts
Thread Thread Starter Forum Replies Last Post
Wireless Synch Puts Public Folder Contacts into Personal Contacts MRink General BlackBerry Discussion 2 12-17-2008 09:32 AM
BES User Getting Duplicate Contacts marley1 BES Admin Corner 1 10-18-2008 12:50 PM
Disallow Duplicate Contacts via IT Policy bluefirems BES Admin Corner 0 10-09-2008 10:32 PM
how can i have two address books? cfischer225 Aftermarket Software 8 06-26-2007 12:29 PM
Wireless sync getting duplicate contacts in Outlook. richard371 BES Admin Corner 3 11-23-2006 12:47 PM





Copyright 2004-2014 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.