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-   General 9800 Series Discussion - Torch (http://www.blackberryforums.com/general-9800-series-discussion-torch/)
-   -   build quality decreased (http://www.blackberryforums.com/general-9800-series-discussion-torch/247105-build-quality-decreased.html)

FARANG 04-04-2011 03:54 PM

build quality decreased
 
Build quality on my BOLD 9700 is 100% but on my Torch 9800 is not at 100%
problem is the slider is a little lose. moves left & right A VERY small bit + you can hear a little knock as the slider hit the phone when touching bottem of the screen. + little light gaps under the pull out keys..

Now is there anyway i can get the problems fixed or where can i get a good build on the 9800 i only got for the big screen for internet use ...

Can not go back to the shop as i am outside my 28days


THX

knottyrope 04-04-2011 04:37 PM

Re: build quality decreased
 
warranty exchange

anything else will void warranty.

FARANG 04-04-2011 07:36 PM

Re: build quality decreased
 
How do i go about doing a warranty exchange in the UK as i can't seem to find contact number for Blackberry .... Thanks

TBOLTRAM 04-04-2011 08:34 PM

Re: build quality decreased
 
Just curious, can you tell where your phone was assembled? On my storm 2 the assembly point sticker is under the battery. My storm 2 was assembled in Mexico.

FARANG 04-05-2011 03:35 AM

Re: build quality decreased
 
Quote:

Originally Posted by TBOLTRAM (Post 1712424)
Just curious, can you tell where your phone was assembled? On my storm 2 the assembly point sticker is under the battery. My storm 2 was assembled in Mexico.

Mexico.

palomartian 04-05-2011 10:24 AM

Re: build quality decreased
 
Warning: Contains moving parts.

dragonryder 04-05-2011 03:22 PM

Re: build quality decreased
 
Quote:

Originally Posted by FARANG (Post 1712406)
How do i go about doing a warranty exchange in the UK as i can't seem to find contact number for Blackberry .... Thanks

I cannot post links yet, (strange rule but that's what I agreed to) go to
"uk.blackberry.com/legal/handheld_warranty.jsp"]Blackberry Handheld Warranty"
From this page, you can go to other pages within the UK warranty section at Blackberry. Not sure with your carrier, but AT&T wants to be the first contact in a warranty issue and they then provide the contact information with the manufacturer.
Good luck.


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