BlackBerry Forums Support Community               

Closed Thread
 
LinkBack Thread Tools
Old 05-22-2011, 12:04 PM   #1 (permalink)
Thumbs Must Hurt
 
capers's Avatar
 
Join Date: Nov 2010
Location: Northampton UK
Model: 9900
OS: 6.0.0.600
PIN: 2355F88B
Carrier: O2 UK
Posts: 72
Post Thanks: 16
Thanked 0 Times in 0 Posts
Default Updated firmware - mistake?

Please Login to Remove!

Hi there,

I have just updated my OS bundle to the latest one as advised by me BB desktop manager .......... problems problems problems!!!

My bluetooth setup is no no longer to auto connect to the handsfree kit in my car, I have to access the phones bluetooth settings and prompt it to connect.

despite performing a backup as part of the update process, I list a couple of apps (inc BB Maps), a number of apps had to have tjeoir activation codes re-entered.

The most annoying bit though is that when my phone auto-starts at 7am, or after a re-boot or soft start, I get a message stating -
"Get O2 settings" with either an 'OK' or 'Cancel' option.
If I tap 'OK', 30 seconds later I get a SMS stating "Unfortunately we had problems dealing with your request for settings.Please contact Customer Services"
Untill this latest update, I never had any of theses issues.

Does anyone have any idea what is going on?
__________________
Curent Phone - BOLD 9900 + Playbook.
OS7
TORCH 9810
BOLD 9780
CURVE 8520
Offline  
Old 05-22-2011, 12:19 PM   #2 (permalink)
Appleinator
 
Dubdub's Avatar
 
Join Date: Nov 2005
Location: New Hampshire
Model: App5
OS: AJBR549
PIN: Ask
Carrier: ATT & Verizon
Posts: 20,033
Post Thanks: 54
Thanked 782 Times in 742 Posts
Default Re: Updated firmware - mistake?

Some apps are not compatible with the update. In any OS update, you will need to reinstall some 3rd party apps to get the latest versions.

For the SMS issue, have you tried a battery pull?

What version did you update to? Your profile says you are on .246. I had no problems at all when using that one.
__________________
-->>BB FAQ

-->>Stinsonddog's Tip Site!

-->>Twitter


If someone helps, tell them by clicking the Thanks button.!!
Offline  
Old 05-22-2011, 12:28 PM   #3 (permalink)
Thumbs Must Hurt
 
capers's Avatar
 
Join Date: Nov 2010
Location: Northampton UK
Model: 9900
OS: 6.0.0.600
PIN: 2355F88B
Carrier: O2 UK
Posts: 72
Post Thanks: 16
Thanked 0 Times in 0 Posts
Default Re: Updated firmware - mistake?

Hi,

I was on .246 but I'm now on 6.0 bundle 2475 (v6.0.0.546, platform 6.6.0.207)

I have tried severy battery pulls, to no-avail.
__________________
Curent Phone - BOLD 9900 + Playbook.
OS7
TORCH 9810
BOLD 9780
CURVE 8520
Offline  
Old 05-22-2011, 12:57 PM   #4 (permalink)
Appleinator
 
Dubdub's Avatar
 
Join Date: Nov 2005
Location: New Hampshire
Model: App5
OS: AJBR549
PIN: Ask
Carrier: ATT & Verizon
Posts: 20,033
Post Thanks: 54
Thanked 782 Times in 742 Posts
Default Re: Updated firmware - mistake?

Resent the service books? Re-registered via the host routing table?

Please update your profile if you stay with .546.

I am running .534 and everything works. Had to reload the additional apps however.
__________________
-->>BB FAQ

-->>Stinsonddog's Tip Site!

-->>Twitter


If someone helps, tell them by clicking the Thanks button.!!
Offline  
Old 05-22-2011, 01:16 PM   #5 (permalink)
Thumbs Must Hurt
 
capers's Avatar
 
Join Date: Nov 2010
Location: Northampton UK
Model: 9900
OS: 6.0.0.600
PIN: 2355F88B
Carrier: O2 UK
Posts: 72
Post Thanks: 16
Thanked 0 Times in 0 Posts
Default Re: Updated firmware - mistake?

Resent the service books? .... wot?

Re-registered via the host routing table? .... wot?

profile will be updated soon (ish)
__________________
Curent Phone - BOLD 9900 + Playbook.
OS7
TORCH 9810
BOLD 9780
CURVE 8520
Offline  
Old 05-22-2011, 01:20 PM   #6 (permalink)
BlackBerry God
 
aiharkness's Avatar
 
Join Date: Jul 2005
Location: Florida Panhandle
Model: Z10
OS: 10.2.1
Carrier: T-Mobile USA
Posts: 13,731
Post Thanks: 15
Thanked 500 Times in 487 Posts
Default Re: Updated firmware - mistake?

See How do I resend my service books? - BlackBerryFAQ for instructions on resending service books. Answer on registering also there.
Posted via BlackBerryForums.com Mobile
Online  
The Following User Says Thank You to aiharkness For This Useful Post:
capers (05-22-2011)
Old 05-22-2011, 01:31 PM   #7 (permalink)
Thumbs Must Hurt
 
capers's Avatar
 
Join Date: Nov 2010
Location: Northampton UK
Model: 9900
OS: 6.0.0.600
PIN: 2355F88B
Carrier: O2 UK
Posts: 72
Post Thanks: 16
Thanked 0 Times in 0 Posts
Default Re: Updated firmware - mistake?

it all made sense until I got to step 3, I dont think the link is any good!
It took me to the MyBB homepage.
__________________
Curent Phone - BOLD 9900 + Playbook.
OS7
TORCH 9810
BOLD 9780
CURVE 8520
Offline  
Old 05-22-2011, 01:37 PM   #8 (permalink)
BlackBerry God
 
aiharkness's Avatar
 
Join Date: Jul 2005
Location: Florida Panhandle
Model: Z10
OS: 10.2.1
Carrier: T-Mobile USA
Posts: 13,731
Post Thanks: 15
Thanked 500 Times in 487 Posts
Default Re: Updated firmware - mistake?

There are two ways to force service books to be sent.

You can do it from the website where you setup and configure your BIS email, etc.

The other way is from the Manage Internet Email app on the BlackBerry smartphone.
Posted via BlackBerryForums.com Mobile
Online  
Old 05-22-2011, 01:47 PM   #9 (permalink)
Thumbs Must Hurt
 
capers's Avatar
 
Join Date: Nov 2010
Location: Northampton UK
Model: 9900
OS: 6.0.0.600
PIN: 2355F88B
Carrier: O2 UK
Posts: 72
Post Thanks: 16
Thanked 0 Times in 0 Posts
Default Re: Updated firmware - mistake?

Quote:
Originally Posted by aiharkness View Post
There are two ways to force service books to be sent.

You can do it from the website where you setup and configure your BIS email, etc.

The other way is from the Manage Internet Email app on the BlackBerry smartphone.
Posted via BlackBerryForums.com Mobile
Is it me?? the link took me to e-bay???
__________________
Curent Phone - BOLD 9900 + Playbook.
OS7
TORCH 9810
BOLD 9780
CURVE 8520
Offline  
Old 05-22-2011, 01:58 PM   #10 (permalink)
BlackBerry God
 
aiharkness's Avatar
 
Join Date: Jul 2005
Location: Florida Panhandle
Model: Z10
OS: 10.2.1
Carrier: T-Mobile USA
Posts: 13,731
Post Thanks: 15
Thanked 500 Times in 487 Posts
Default Re: Updated firmware - mistake?

No idea about the link, or what link. Either resend the service books from the email setup app in the device, or login to your carrier's BIS page and do it from there.

The link http://www.blackberryfaq.com/index.p...rvice_books%3F takes you to blackberryfaq.com.

Posted via BlackBerryForums.com Mobile

Last edited by aiharkness : 05-22-2011 at 02:00 PM.
Online  
Old 05-26-2011, 12:18 AM   #11 (permalink)
Thumbs Must Hurt
 
capers's Avatar
 
Join Date: Nov 2010
Location: Northampton UK
Model: 9900
OS: 6.0.0.600
PIN: 2355F88B
Carrier: O2 UK
Posts: 72
Post Thanks: 16
Thanked 0 Times in 0 Posts
Default Re: Updated firmware - mistake?

Hi all,

I have resolved ALL my BB problems by rolling back the OS to the pervious version (as per my profile)
Doing this has meant that I am no longer getting an sms from my carrier every morning saying that "Unfortunately we had problems dealing with your request for settings.Please contact Customer Services"

Also, I was having problems accessing wifi hotspots - this also seems to be OK now and all seems well with my Torch!

I think that in future, once my Desktop Manager tell me theres an update, I'll leave it atleast a month or so to see what others are saying before I update.

As always, there are some knowledgable folk on here and I thank you all the advice and tips provided
__________________
Curent Phone - BOLD 9900 + Playbook.
OS7
TORCH 9810
BOLD 9780
CURVE 8520

Last edited by capers : 05-26-2011 at 12:20 AM. Reason: typo
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On

Similar Threads for: Updated firmware - mistake?
Thread Thread Starter Forum Replies Last Post
How to stop BlackBerry Desktop Manager searching for firmware updates - a solution. JC6 General BlackBerry Discussion 3 07-04-2010 11:02 AM
Is this a sign of a failed firmware flash? aivere General Legacy Device Discussion 6 06-08-2008 04:31 PM
Updated Airport Extreme Firmware (7.3.1) Fixed UMA issue? tlennox General 8300 Series Discussion - Curve 3 03-20-2008 03:44 PM
Having problem upgrading firmware on 7100t ljs231 General Legacy Device Discussion 5 08-21-2006 09:11 PM
Nokia 9500/9300 firmware upgrades (UK) Jo Rose BlackBerry On Non-RIM Hardware 0 11-29-2005 07:38 AM





Copyright 2004-2014 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.