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Old 06-09-2011, 11:31 PM   #1 (permalink)
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Default Battery went from 30% to 8% in seconds on Torch 9800, is that normal!?

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I went out thinking my 30% would last me till I got home (was only out for an hour or so) then all of a sudden the battery went from 30% to 8% in a matter of seconds without me hardly using the phone! I looked at a txt message and replied to it then 2 minutes later I had a look at my phone to see if my message had been replied to and the battery bar had gone red!

Anyone else experienced this?

Firmware version is 6.0 Bundle 1907 (v6.0.0.448) on the 3 network.
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Old 06-10-2011, 01:47 PM   #2 (permalink)
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Default Re: Battery went from 30% to 8% in seconds on Torch 9800, is that normal!?

No it isn't normal.

Generally, assuming no hardware fault with the device itself, rapid decline in battery is caused either by running applications that continually hit the network, or a failing battery.

If you've had the battery a while, generally run it all the way down before chargning, leave it is a hot car, etc., then the battery is what I would suspect first.

So, rule things out one by one: Make sure you shut down all running apps that can be shut down. If you have third-party apps that can't be shut down (i.e. they run in the background and there's nothing you can do about it) then uninstall those apps for the purpose of testing. Then see what happens.

If your battery is still running down, try a borrowed battery that is known to be good, or buy one. Or, you may choose to do this straight away.

Also, make sure the battery contacts and terminals are clean and not corroded. Make sure the battery fits tight in the compartment such that the battery contacts maintain contact with the terminals on the device.

If you have rulled out software, ruled out bad battery, then suspicion falls on the device itself.
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Old 06-12-2011, 03:45 PM   #3 (permalink)
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Default Re: Battery went from 30% to 8% in seconds on Torch 9800, is that normal!?

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Old 06-13-2011, 11:31 AM   #4 (permalink)
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Default Re: Battery went from 30% to 8% in seconds on Torch 9800, is that normal!?

my battery meter is never accurate. I know it normally last just over a day but If I spend a bit too long on the phone, thats it! My BB is about 20 months old atm so I blame a bit the battery.
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