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Old 06-23-2011, 08:32 PM   #1 (permalink)
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Default problems with AT&T address book... HELP!!!

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My address book went from 953 records to 1842, then 2698, and now 4123.

Initially i thought i was having a problem with google sync so i unistalled, i also deleted my email address thinking it was a setting in the sync feature of each of them, anyway, in the end my problem is the at&t addressbook sync which i cannot get rid off.

Has anyone encountered the same problem? is there a way to delete that?

I called at&t and they said i had to wipe my BB which i did but they said all they could do was deactivate it on the end but the phone might sync again to their addressbook. Is that even legal?
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Old 06-23-2011, 10:34 PM   #2 (permalink)
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Default Re: problems with AT&T address book... HELP!!!

Here is a link that might help you out,Duplicate contacts

I cant believe they told you to wipe your phone...did they tell you to uncheck wireless sync?
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Old 06-24-2011, 02:33 PM   #3 (permalink)
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Default Re: problems with AT&T address book... HELP!!!

They did say that even if you uncheck the "sync wirelessly" box it might, at some point, be automatically checked when you upgrade software or if they did something to their software.
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Old 08-01-2011, 12:53 PM   #4 (permalink)
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Default Re: problems with AT&T address book... HELP!!!

True, when I upgraded I did not have Wireless Synch checked. In other words contacts should not have synched with ATT. But, they did.

In short, BB and ATT treat the phone much like a terminal off one of the old mainframes and we are just the operators.
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Old 08-13-2011, 02:14 PM   #5 (permalink)
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Default Re: problems with AT&T address book... HELP!!!

Log in to att address book and click settings then sync then remove device , end of problem ... happen to me 3 days ago when i got the torch
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Old 08-14-2011, 03:54 PM   #6 (permalink)
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Default Re: problems with AT&T address book... HELP!!!

Every time I do an OS upgrade that sneaky effing ATT address book tries to get in and bugger up my phone. Gotta watch that thing. It's devious.
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Old 08-15-2011, 09:36 AM   #7 (permalink)
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Default Re: problems with AT&T address book... HELP!!!

Doesn't even ask does it? I watched an upgrade where the address book was made the only address book and synched with att even though wireless synch was not checked and the owner did nothing but watch. This person doesn't have a log in with ATT so now they have to go through the hassle of creating all that just to correct att intrusiveness.

Last edited by NoBox : 08-15-2011 at 09:37 AM.
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Old 08-15-2011, 10:31 AM   #8 (permalink)
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Default Re: problems with AT&T address book... HELP!!!

It snuck past me when I did the 600 update, so maybe it doesn't now. Fortunately I noticed it immediately and clicked cancel before any damage was done.
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Old 08-16-2011, 07:20 PM   #9 (permalink)
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Default Re: problems with AT&T address book... HELP!!!

same thing happen to me after upgrade .. I logged into att address book clicked on settings then sync and remove device
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