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Old 09-04-2011, 10:45 AM   #1 (permalink)
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Default 9810 - Can not delete list of call log entries

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I am wondering if anyone else is having this problem with 9810: I can not delete a list of call logs by holding the shift key and scolling through the list of calls - does not highlight multiple call entries, just moves down the list highlighting them individually.

I can highlight and delete call log entries one at a time - so the delete function itself is working.

Shift key+scroll does work on messages, etc. to highight multiple entries, so this problem seems specific to call logs.

I also did "Delete Prior" in the call log folder found in View Folder from the messages app (suggested on another thread here) - the log in the folder is gone, but the call log list from the phone application is still there.

Would appreciate knowing if anyone else has this issue with call logs.

I am running stock .261 official AT&T release.

BTW - I also tried using DTM and doing selective data deletion - call logs are dimmed and listed as "read only and can not be deleted".

Any help would be appreciated.

Thanks!
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Old 09-05-2011, 11:38 AM   #2 (permalink)
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Default Re: 9810 - Can not delete list of call log entries

Same here. Looks like a bug.
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Old 09-05-2011, 06:46 PM   #3 (permalink)
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Default Re: 9810 - Can not delete list of call log entries

on the screen itself touch and hold then with your other finger slide down.
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Old 09-11-2011, 09:52 PM   #4 (permalink)
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Default Re: 9810 - Can not delete list of call log entries

Quote:
Originally Posted by tbird57 View Post
on the screen itself touch and hold then with your other finger slide down.
Thanks - this does not work on - perhaps it does on your 9800, but it does not work on the 9810.
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Old 09-11-2011, 10:10 PM   #5 (permalink)
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Default Re: 9810 - Can not delete list of call log entries

Could very well be a bug; would you consider running a newer version not released by AT&T? I know .353 is out.
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Old 09-12-2011, 11:14 PM   #6 (permalink)
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Default Re: 9810 - Can not delete list of call log entries

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Originally Posted by NJBlackBerry View Post
Could very well be a bug; would you consider running a newer version not released by AT&T? I know .353 is out.
Thanks - I also posted this issue on Crackberry - a response from another user who is on .353 said he has the same issue
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Old 10-12-2011, 08:10 PM   #7 (permalink)
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Default Re: 9810 - Can not delete list of call log entries

And i thought i was the only one with this "bug"! Hope a new update gets this fixed.
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Old 10-14-2011, 07:29 PM   #8 (permalink)
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Default Re: 9810 - Can not delete list of call log entries

I talked with RIM Tier 2 support - they confirmed this is a known bug; has already been fixed - as soon as a carrier issues a new release with a bundle number higher than 1355, that release will have the fix.
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