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Old 01-29-2012, 08:09 AM   #1 (permalink)
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My BB Torch 9800 I baught second hand, was working fine for ages, but now when I turn it off I can't turn it back on untill I charge it why is this? Any help/advise would be appreciated thanks
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Old 01-29-2012, 08:22 AM   #2 (permalink)
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Default Re: Power Problem

Was the battery dead? If so, it won't come on until it has enough power (generally about 15% charge) to come on.

And do not let the device run below 20%, otherwise you can damage the battery, could be part of your problem now.
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Old 01-29-2012, 10:48 AM   #3 (permalink)
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Default Re: Power Problem

common issue with any LI type battery. Only buy a Blackberry OEM type battery.
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Old 01-30-2012, 08:37 AM   #4 (permalink)
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Default Re: Power Problem

No the battery was like 3/4 full and the battery is an original and now my touch screen has stopped working also :/ the battery is full at the moment I am going to do a battery pull to see if my screen starts working and to see if the phone will actuall come back on thanks for your help
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Old 01-30-2012, 08:44 AM   #5 (permalink)
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Default Re: Power Problem

Ok so this time it came on started on the loading screen then restarted and came on, but still no touchscreen? :/
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Old 01-30-2012, 09:10 AM   #6 (permalink)
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Sorry I'm writing again I'm just trying to give all the info I can the touch works after a battery pull I left it out for around 5mins and it works when the slide is down thanks all help is appreciated
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Old 01-30-2012, 09:10 AM   #7 (permalink)
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Default Re: Power Problem

Sounds like it has water or drop damage or a bad battery.
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Old 01-30-2012, 10:14 AM   #8 (permalink)
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Default Re: Power Problem

No water damage I've made sure not to get it wet as my last bb curve 8900 broke from a drop of water lol and I've dropped it once or twice but it was in a leather case so protected I've read somewhere on google that it may be a loose connection or damage to the strip that connects the back part to the screen but I don't know lol
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Old 01-30-2012, 01:37 PM   #9 (permalink)
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Default Re: Power Problem

Just because it was in a case when it hit the ground doesn't mean it's protected completely. You may still have damaged something internally and likely need to take it to a repair shop.
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