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Old 04-15-2012, 05:12 PM   #1 (permalink)
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Default My emails aren't working and I can't press the Email Accounts button

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My emails have stopped coming through on my torch, and I can't send them either. The last email I got on my phone was from blackberry telling me I need to verify my email password by going to setup and into the email accounts section. But it won't let me click on the email accounts, I can click on all of the others just not that one. I've rebooted, taken the battery and sim out and nothing has worked! Please can someone help me?
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Old 04-15-2012, 05:16 PM   #2 (permalink)
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Default Re: My emails aren't working and I can't press the Email Accounts button

Have you called your cell carrier's tech support?

Have you resent service books? See the FAQ for how to do it.
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Old 04-16-2012, 12:51 PM   #3 (permalink)
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Default Re: My emails aren't working and I can't press the Email Accounts button

Please go to this link www.blackberry.com/integrate from your device browser.
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Old 07-21-2012, 07:41 PM   #4 (permalink)
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I have sam problem too,dupdup,have message u pls chk ur box.dis wat I wrote.......Pls help me on my bb 9800,my mail account is not responding.in one of ur answer to this kind of a problem u said.....1st, do you have a BB data plan?

If yes, then log into your existing BIS account and change the IMEI and PIN to that of your new device. then resend the service books from BIS, Do a battery pull and let the device reboot and you should be good to go.so my question is dat how can i change the imei and the pin..and secondly is it my sim imie or the phone.












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Originally Posted by Dubdub View Post
Have you called your cell carrier's tech support?

Have you resent service books? See the FAQ for how to do it.
Posted via BlackBerryForums.com Mobile
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Old 07-23-2012, 10:03 AM   #5 (permalink)
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Default Re: My emails aren't working and I can't press the Email Accounts button

Quote:
Originally Posted by milik View Post
I have sam problem too,dupdup,have message u pls chk ur box.dis wat I wrote.......Pls help me on my bb 9800,my mail account is not responding.in one of ur answer to this kind of a problem u said.....1st, do you have a BB data plan?

If yes, then log into your existing BIS account and change the IMEI and PIN to that of your new device. then resend the service books from BIS, Do a battery pull and let the device reboot and you should be good to go.so my question is dat how can i change the imei and the pin..and secondly is it my sim imie or the phone.

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