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-   General 9800 Series Discussion - Torch (http://www.blackberryforums.com/general-9800-series-discussion-torch/)
-   -   Torch 9800 diagnostics test (http://www.blackberryforums.com/general-9800-series-discussion-torch/259390-torch-9800-diagnostics-test.html)

omendata 05-08-2012 10:13 AM

Torch 9800 diagnostics test
 
When I run a network diagnostics test from the Blackberry Torch 9800 I get the following result

Blackberry registration:No
Connect to Blackberry:Abort
And Blackberry PIN-PIN : Abort

My Blackberry is working fine as are other users but mine doesnt give any success in the diagnostics tests - is there a sertting somewhere that is affecting my abil,ity to do a daignostics test.

O2 Tech Support didn't even know there was a network diagnostics test on the Blackberry.
:-o

knottyrope 05-09-2012 12:27 PM

Re: Torch 9800 diagnostics test
 
pull battery while on and run it again.

if you did that already, then maybe the BlackBerry dataplan is not on your account.

omendata 05-10-2012 06:21 PM

Fixed
 
Had a fiddle and found a solution purely by chance.

Need to go to host routing table.
Select the first entry and select register with network.

All is now well...

First thing any Blackberry user tries is always a battery pull but in this case it didnt work.

Thanks for the reply appreciated...


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