BlackBerry Forums Support Community               

Closed Thread
 
LinkBack Thread Tools
Old 06-12-2012, 12:40 PM   #1 (permalink)
New Member
 
Join Date: Jun 2012
Location: NJ
Model: 9810
PIN: N/A
Carrier: AT&T
Posts: 1
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default 9810 Torch not synching all contacts

Please Login to Remove!

I have an issue with a new user's 9810 that I was hoping someone could shed some light on.

The user in question recently joined the company and was given a Torch 9810 (and a laptop with the Blackberry Synch software installed on it). He had an existing blackberry (a Curve... but I'm not sure which model). He said that he used the synch software to transfer all of his contacts from the Curve to the Torch. As far as he could tell, it all went through fine... and he can see his contacts in the Address Book on the Torch.

All told, he has about 150 contacts that show up in his Blackberry's Address Book. When he tries to synch them with his Outlook, Outlook doesnt receive all of the contacts. I checked the synch settings and he's set for a 2-way synch with his Outlook. I checked his Outlook and he has 8 contacts there. When he synchs, they synch successfully back and forth to his blackberry. I added in a test contact in his Outlook and re-synched. The new contact transferred over to his Blackberry successfully (viewing the actual synch shows that it's synching 9 contacts in total).

Note: His calendar synchs fine.

Has anyone else seen this kind of issue before? If yes, what can be done to get all of his contacts to synch?

Any advice would be greatly appreciated!
Offline  
Old 06-22-2012, 07:07 PM   #2 (permalink)
BlackBerry Mensa
 
tsac's Avatar
 
Join Date: Mar 2005
Location: Others run out when we run in
Model: Z10
OS: 10.010219
PIN: No Pin just a Tack
Carrier: at&t
Posts: 9,178
Post Thanks: 61
Thanked 733 Times in 709 Posts
Default Re: 9810 Torch not synching all contacts

Some possible reasons



http://btsc.webapps.blackberry.com/b...ListHelperImpl




KB24836-Contacts synchronized from the BlackBerry smartphone to the Mac computer are missing email addresses within Microsoft Outlook 2011
__________________
If someone helps, tell them by clicking the Thanks button


9810 on BES
Z10 on BIS
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On

Similar Threads for: 9810 Torch not synching all contacts
Thread Thread Starter Forum Replies Last Post
BB Torch 9810 Owners Help! Kurrent General BlackBerry Discussion 2 11-11-2011 06:44 PM
Torch 9810 - Cannot pair with Docs to Go Desktop KGlennCole General 9800 Series Discussion - Torch 5 10-02-2011 06:23 PM
Google Sync for contacts on Torch veronicahenry General BlackBerry Discussion 0 05-07-2011 08:27 AM
Torch vs 9780 REVIEW! Matrix Leader General 9700 Series Discussion - Bold 2 0 12-15-2010 02:09 PM
Recovering deleted Contacts? MDSalisbury General Legacy Device Discussion 2 12-03-2007 05:47 PM

Guitar Amplifier Channel Band Rotary Switch Selector 3 Pole 4 Position 3P4T new
$1.49
Guitar Amplifier Channel Band Rotary Switch Selector 3 Pole 4 Position 3P4T new pictureRF Amplifier ALS04048 10MHz - 2.5GHz 15dB 15dBm 9V New SALE
$79.0
RF Amplifier ALS04048 10MHz - 2.5GHz 15dB 15dBm 9V New  SALE   pictureRF Amplifier 7 - 15GHz (10.368GHz) 20dB 15dBm CTT SA-0319-175
$145.0
RF Amplifier 7 - 15GHz (10.368GHz) 20dB 15dBm CTT SA-0319-175 pictureRF Power Amplifier CTT APO/080-3335-22 4 - 7GHz Gain 45dB Po 33dBm 2W 5.8GHz
$449.0
RF Power Amplifier CTT APO/080-3335-22 4 - 7GHz Gain 45dB Po 33dBm 2W 5.8GHz pictureMITSUBISHI MR-J3-10A1 AC SERVO /100W
$145.0
MITSUBISHI MR-J3-10A1 AC SERVO /100W picture






Copyright 2004-2016 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.