BlackBerry Forums Support Community

BlackBerry Forums Support Community (http://www.blackberryforums.com/)
-   General 9800 Series Discussion - Torch (http://www.blackberryforums.com/general-9800-series-discussion-torch/)
-   -   blackberry torch 9810 keeeps freezing (http://www.blackberryforums.com/general-9800-series-discussion-torch/261351-blackberry-torch-9810-keeeps-freezing.html)

Myleemok 09-02-2012 02:13 PM

blackberry torch 9810 keeeps freezing
 
My phone is s blackberry 9810 torch. Every few seconds it just freezes for up to 30seconds! This has been going on for a while and it really irritating when you can't use basic phone features because it freezes ever so often.

It took me a while to type this message because the phone kept on freezing. What should I do?

Please help.
Posted via BlackBerryForums.com Mobile

Dubdub 09-02-2012 02:24 PM

Re: blackberry torch 9810 keeeps freezing
 
Have you tried battery pull?

How much free memory do you have?

Myleemok 09-02-2012 03:26 PM

Re: blackberry torch 9810 keeeps freezing
 
I have lots of memory.
Posted via BlackBerryForums.com Mobile

Myleemok 09-02-2012 03:43 PM

Re: blackberry torch 9810 keeeps freezing
 
I've tried to battery pull it a couple ofntikes without any improvements.

I've deleted a number of applications without any imorovement.
Posted via BlackBerryForums.com Mobile

NJBlackBerry 09-02-2012 03:56 PM

Re: blackberry torch 9810 keeeps freezing
 
Was it dropped or did it get wet?

tsac 09-02-2012 06:09 PM

Re: blackberry torch 9810 keeeps freezing
 
When you say "lots of memory" are you including the memory card? What is the memory being used by the Apps and phone?

rambo47 09-02-2012 08:03 PM

Re: blackberry torch 9810 keeeps freezing
 
Delete any third-party themes & then pull the battery for one minute.
Delete the last couple apps you downloaded & then pull the battery for one minute.

If that doesn't stop the freezing, try removing your media card and your BB without it for a day. That would mean no downloading more ringtones or taking new pictures. If that cures the freezes you might need to try a new media card. This is not a common occurrence but it's not unheard of either.

Finally, if none of that helps you might want to try changing the os version you're running. Move up to 7.1, or move back down to 7.0.

Medic48 09-04-2012 12:31 AM

Re: blackberry torch 9810 keeeps freezing
 
You can also try using the BlackBerry Device Analyzer or BlackBerry Application Monitor to help identify the offending program.

--Phil

irvingtonboy 10-13-2012 09:59 PM

Re: blackberry torch 9810 keeeps freezing
 
My own Torch freezes all the time and the Pad which moves the curser freezes too, and I've tried to reboot it by taking the battery out, waiting for like 10-20 seconds then put the battery back in and retart the phone.

irvingtonboy 10-15-2012 11:06 AM

Re: blackberry torch 9810 keeeps freezing
 
1 Attachment(s)
blackberry tutorial

dc/dc 10-15-2012 02:48 PM

Re: blackberry torch 9810 keeeps freezing
 
Quote:

Originally Posted by irvingtonboy (Post 1789882)
blackberry tutorial

Thanks for this useless post and picture. (n)

Gldglv 12-01-2012 08:10 AM

Re: blackberry torch 9810 keeeps freezing
 
I have the same problem...I have 7.4mb free space in App storage; 6.2 GB free space in media storage; and 1.9 GB free space on media card....I have only downloaded about 5 apps on my phone so I don't think that should be the problem...Ive tried upgrading my OS on this site but every time it gets stuck on "back up device data" on smart card options and won't allow me to complete the upgrade...any ideas? I'm currently running 7.0.0.583


All times are GMT -5. The time now is 11:29 PM.

Powered by vBulletin® Version 3.6.12
Copyright ©2000 - 2014, Jelsoft Enterprises Ltd.