BlackBerry Forums Support Community

Closed Thread
LinkBack Thread Tools
Old 11-23-2014, 03:32 AM   #1 (permalink)
Thumbs Must Hurt
cowgirl05's Avatar
Join Date: Jun 2010
Model: Q10
Carrier: Sprint
Posts: 150
Post Thanks: 66
Thanked 0 Times in 0 Posts
Default can not get app world on Torch 9850

Please Login to Remove!

Last night husband's Torch 9850 suddenly became a brick. I was able to reload the OS, and all seemed to be well until I was going to reinstall the couple of app world items he had. Open app world and it said it had to be udated to be used. I clicked on the "upgrade" choice. It goes to a blackberry page which says the software on that page is not available, "Software not found". I've tried emailing a link from the BB web site to his phone, same thing, software not available. I've tried going to the page using the web browser that shows a download choice on my computer. Nope. The knowledge articles on the BB web site deal with a missing icon. The icon is there, it's fine, but I can not get the darned BB app world on this phone. I'm not finding anything like this on the forum either. What is going on with this? I've even wiped the phone a put a different version of the OS on it, no joy. Still can't get BB app world.
Any help appreciated.
Old 11-23-2014, 06:35 PM   #2 (permalink)
BlackBerry Mensa
tsac's Avatar
Join Date: Mar 2005
Location: Others run out when we run in
Model: Z10
OS: Cheerios
PIN: No Pin just a Tack
Carrier: at&t
Posts: 9,587
Post Thanks: 86
Thanked 813 Times in 782 Posts
Default Re: can not get app world on Torch 9850

The 9850 has add some issues with various pre loaded applications and Appworld may be one.
Lets try a removal of the application and new reload.

1) Check and, if installed, remove AppWorld from your BB
KB10040 How to view or remove installed applications on a BlackBerry smartphone
If it requests that you reboot the BB, do so

2) Do a Battery-Pull reboot (power on, remove battery, wait, insert battery, wait), even if redundant to the one you did in step 1.

3) Install (on your BB) a fresh copy of AppWorld
Download BlackBerry App World

Again, if it requests to reboot, do so.

4) Do another Battery-Pull reboot

Good Luck
If someone helps, tell them by clicking the Thanks button

9810 on BES
Z10 on BIS

Last edited by tsac : 11-23-2014 at 06:36 PM.
Closed Thread

Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On

Similar Threads for: can not get app world on Torch 9850
Thread Thread Starter Forum Replies Last Post
i can't download app world shynlove BlackBerry Help 5 01-22-2013 03:47 AM
app world on the tourch 9850 fatheroftwo General 9800 Series Discussion - Torch 3 01-23-2012 09:44 PM
Can't update app world, can't get... Quackers BlackBerry Help 1 04-06-2011 06:27 PM
App World 2.0 Video Shows Off New Features Superh3ro General BlackBerry Discussion 0 06-23-2010 12:24 PM
BlackBerry App World 2.0 Unveiled; Includes Carrier Billing, BBID, and More Superh3ro General BlackBerry Discussion 0 06-17-2010 09:16 PM

Allen-Bradley 801-ASC21 Limit Switch
Allen-Bradley 801-ASC21 Limit Switch pictureCarling SPST Toggle Switch 15Amp 125 Volts NIP Screw Terminals Made in Mexico
Carling SPST Toggle Switch 15Amp 125 Volts NIP Screw Terminals Made in Mexico pictureGE OEC 6600 MINI C-ARM w/FOOT SWITCH **Tested
GE OEC 6600 MINI C-ARM w/FOOT SWITCH  **Tested picture50 - Switches 30-2268 10A 120VAC 6A 250VAC -- 3 way switch on off on
50 - Switches 30-2268 10A 120VAC 6A 250VAC  -- 3 way switch on off on picture

Copyright 2004-2016
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.