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-   General 9800 Series Discussion - Torch (http://www.blackberryforums.com/general-9800-series-discussion-torch/)
-   -   Child Protection on my second hand Torch (http://www.blackberryforums.com/general-9800-series-discussion-torch/266717-child-protection-my-second-hand-torch.html)

Johnmatt 03-14-2015 11:02 AM

Child Protection on my second hand Torch
 
Hi, after weeks of not being able to work out why I cant add preferred payment on my torch, we finally worked it tout there was Child Protection added by its previous owner. I got that removed, by contacting my Supplier. But still have cant add the Preferred Payment. I then did a factory reset, and that still removed the restrictions. Can anybody help me please? I am stuck and my supplier is useless.

Torch 9800
Running V6 Bundle 2534
Software up to date, using the Desktop Software,

tsac 03-15-2015 11:18 AM

Re: Child Protection on my second hand Torch
 
More details on the process your using to add or change a payment method. Is this for Blackberry ID or some other application?

Not sure exactly what your doing but this link offers some info.

KB29239-Best practices when adding payment details for BlackBerry applications


http://btsc.webapps.blackberry.com/b...ListHelperImpl

Johnmatt 03-18-2015 05:04 AM

Re: Child Protection on my second hand Torch
 
Ok, sorry, I go into Blackberry World, the My Account, the Prefered Payments. Its when I click on Prefered Payments, it goes nowhere.

tsac 03-18-2015 08:44 PM

Re: Child Protection on my second hand Torch
 
ok try this

http://btsc.webapps.blackberry.com/b...ListHelperImpl

rambo47 03-20-2015 06:57 PM

Re: Child Protection on my second hand Torch
 
I read recently that many folks need to have cellular data enabled in order to make Preferred Payments work.

tsac 03-21-2015 12:14 PM

Re: Child Protection on my second hand Torch
 
As rambo47 indicated , do you have a blackberry data plan from your carrier?

Johnmatt 03-24-2015 07:17 AM

Re: Child Protection on my second hand Torch
 
Hi tsac, that link was really help full to me in everything apart from Channels, it presumes that the channels are there in the first place, and I cant get the channels to appear, its most frustrating.

I have a BB pack, and still I cant access the Payment schemes. :(


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