Originally Posted by tsac
Good luck and do not hesitate to return with any questions. also you can do a forum search to see if any questions have been asked before to get a quick answer if one of our members is not online when your asking.
Attempting to use Switch Devices to switch from my old 9800 to my new 9810, when I attempt to backup my 9800 current device data I receive the message:
"The loader was unable to fully backup the following device databases:
[On-Board Device Memory] 0 of 1 entries retrieved."
Should I continue the process or does this problem need to be addressed in order to switch devices properly ?