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Old 08-17-2011, 10:41 AM   #1 (permalink)
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Default Bug with 9930 ESC key

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So far I love the new device. I have run into an extremely annoying bug though. I don't know what initiates the state, but at some point the ESC key only takes me to the task switcher. No matter what menu/application/screen I'm on pressing the ESC key takes me to the task switcher. Pressing the END CALL key will get me to the home screen again, and a battery pull fixes the issue for a while. Eventually it comes back though. Anyone else seeing this issue?
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Old 08-17-2011, 11:02 AM   #2 (permalink)
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Default Re: Bug with 9930 ESC key

Doesn't sound like you're the only one. Saw this mentioned on an article from here:

BlackBerry Bold 9930 7.0.0.308 Leaked; Hopefully Fixes Back Button Bug - BerryReview

Install beta files at your own risk.....
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Old 08-17-2011, 11:19 AM   #3 (permalink)
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Default Re: Bug with 9930 ESC key

So apparently pressing the power button, and then pressing again fixes it too. At least that doesn't require a battery pull.
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Old 09-22-2011, 02:42 PM   #4 (permalink)
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Default Re: Bug with 9930 ESC key

I've encountered this as well, wondered if anyone had come up with a way to get the key to reset without doing a hard reset? I don't understand the previous comment about pressing the power key, nothing like that that I've tried has worked. Obviously would rather have a new OS from Verizon/RIM, however the leaked version isn't out there anymore, nor is anything else that I can find, but at a minimum wonder if there is a way to get the key function back in line.
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Old 09-22-2011, 10:16 PM   #5 (permalink)
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Default Re: Bug with 9930 ESC key

Upgrade to .353 release version. That issue was resolved in either that release or one or two prior...
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Old 10-23-2011, 12:28 PM   #6 (permalink)
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Default Re: Bug with 9930 ESC key

Quote:
Originally Posted by robpasell View Post
So far I love the new device. I have run into an extremely annoying bug though. I don't know what initiates the state, but at some point the ESC key only takes me to the task switcher. No matter what menu/application/screen I'm on pressing the ESC key takes me to the task switcher. Pressing the END CALL key will get me to the home screen again, and a battery pull fixes the issue for a while. Eventually it comes back though. Anyone else seeing this issue?
I have the same problem but found a quick fix until RIM issues a fix: click on end call button - click on the 'alt' and 'aA' button (as if you want to type numbers), click on the escape button. It fixes the problem and the escape button starts working correctly.
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Old 10-23-2011, 12:30 PM   #7 (permalink)
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Default Re: Bug with 9930 ESC key

I have the same problem but found a quick fix until RIM issues a fix: click on end call button - click on the 'alt' and 'aA' button (as if you want to type numbers), click the escape button. It fixes the problem and the escape button starts working correctly.
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Old 02-22-2012, 04:42 PM   #8 (permalink)
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Default Re: Bug with 9930 ESC key

Have these issues been fixed?
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Old 02-26-2012, 12:21 PM   #9 (permalink)
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Default Re: Bug with 9930 ESC key

Yeah, they've been fixed for a long time. It was only present in the official OS from launch to like three weeks later.
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