BlackBerry Forums Support Community               

Closed Thread
LinkBack Thread Tools
Old 08-24-2011, 03:23 PM   #1 (permalink)
Knows Where the Search Button Is
Join Date: Dec 2008
Model: 8830
Carrier: Verizon
Posts: 44
Post Thanks: 0
Thanked 1 Time in 1 Post
Default 2 MAJOR issues for Security minded Government Users

Please Login to Remove!

Received an evaluation 9930 from Verizon today.

Upon testing against our current procedures to activate and secure a BlackBerry I've found 2 very major and inconvenient issues.

1. Once I activate the device on our BES it applies the IT policy associated with a user's group but will never reconcile a different policy no matter if the user is removed from a policy or if the policy is added at a user level. Doesn't matter how many times I pull the battery and resend the IT policy from the BES. Its stuck in the IT policy applied to it when it was activated. This issue alone will cause it not to be added to our deployment schedule.

2. Certificate Synchronization. RIM really didn't think this through at all. Desktop Manager 6.0 and 6.1 do not support certificate synchronization so RIM's KB article only offers the solution to downgrade to 5.0.1 to obtain this feature again. That would be great if only Desktop Manager 5.0.1 was compatible with the 9930 (which its not). There is a method I can use get around this but the procedure is much more complicated and I'm not even sure our cyber security team will allow us to do it.

RIM touts its such a great phone for business due to its security and enterprise minded features then completely fumbles the first nice BlackBerry they've put out in years.

Last edited by Robert_K : 08-24-2011 at 03:25 PM.
Old 08-24-2011, 03:33 PM   #2 (permalink)
Latino Hasta La Muerte
Join Date: Jan 2005
Location: Denville, NJ.
Model: Class
OS: 10.3.1
PIN: 3324918D
Carrier: Verizon
Posts: 9,055
Post Thanks: 52
Thanked 311 Times in 296 Posts
Default Re: 2 MAJOR issues for Security minded Government Users

Nobody with such security concerns would even THINK about upgrading to the newest model released. In another month or two it might be worth reconsidering, but not now. This is why major corporations and government agencies stick with older models for so long.
Old 08-25-2011, 11:06 PM   #3 (permalink)
BlackBerry Extraordinaire
ZombieBerry's Avatar
Join Date: Sep 2010
Location: Toronto
Model: Priv
OS: 5.1.1
PIN: 2AB9C463
Carrier: WIND
Posts: 2,356
Post Thanks: 30
Thanked 343 Times in 282 Posts
Default Re: 2 MAJOR issues for Security minded Government Users

Cert sync is again enabled with DM 7 Beta

+1 to Rambo, there is a reason my Workberry is an 8520. Though my company is rolling out the 9780s...
fere libenter homines id quod volunt credunt
Old 08-26-2011, 06:49 AM   #4 (permalink)
CrackBerry Addict
Join Date: Dec 2008
Location: Airport lounges and starbuxxx
Model: 9900
Carrier: Vodafone Business
Posts: 573
Post Thanks: 1
Thanked 5 Times in 4 Posts
Default Re: 2 MAJOR issues for Security minded Government Users

Originally Posted by rambo47 View Post
Nobody with such security concerns would even THINK about upgrading to the newest model released.

Thinking about it is perfectly fine. OP works in gov. Deployment schedules in gov take for ever so by the time an account manager actually picks up a phone to place an order not only patches and updates would have been released by RIM to address the current issues but most likely a new model in the series would be out.
Old 08-26-2011, 09:27 AM   #5 (permalink)
iPhone Convert
juwaack68's Avatar
Join Date: Oct 2005
Location: Tulip City - MI
Model: iP5
OS: 6.0.2
PIN: to beans
Carrier: I'm not
Posts: 13,875
Post Thanks: 3
Thanked 72 Times in 55 Posts
Default Re: 2 MAJOR issues for Security minded Government Users

OP: What BES version do you have running?
No longer a BES Admin, but it was fun while it lasted!
Old 08-27-2011, 02:46 PM   #6 (permalink)
Thumbs Must Hurt
BB1877's Avatar
Join Date: Feb 2005
Location: oHIo
Model: 9930
Carrier: Verizon
Posts: 163
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default Re: 2 MAJOR issues for Security minded Government Users

We had a pre-production unit from Verizon as well (the type with the Research In Motion stickers on the back).

In my testing, I found that the production units we received this week were MUCH improved in terms of software compared to the demo unit. While we're not as concerned with the security items you mentioned, user-interface items such as overlapping characters, sluggishness and other issues disappeared.

The 9930 is tremendously improved over the previous Bold. They've tamed the Homescreen Panels, the browser is improved, and the entire device including the camera is very snappy.
BES 5/19/04 until 8/31/10 RETIRED
BES 6.5.4 FP2 580 users RETIRED
BES 5.0.1/Domino 8.5.1 223 users RETIRED
Closed Thread

Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On

Similar Threads for: 2 MAJOR issues for Security minded Government Users
Thread Thread Starter Forum Replies Last Post
BlackBerry PlayBook First Tablet to be Certified by Australian Government helay BlackBerry In the News 0 08-02-2011 03:01 AM
Problems with Remote Mailbox-homed Users dcpatti BES Admin Corner 2 02-24-2006 11:23 PM
Moving users to a second exchange server (E2K to E2K3) chinesewhispers BES Admin Corner 1 01-31-2006 08:55 AM
BES 4.0 SP3 for Exchange available for Download jnelson2000 BES Admin Corner 72 01-12-2006 02:44 PM
[2005-11-14] U.S. Government Enters BlackBerry Patent Fight jibi BlackBerry In the News 1 11-14-2005 04:57 PM

Copyright 2004-2014
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.