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Old 08-26-2011, 11:25 AM   #1 (permalink)
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Exclamation BBM Issues w/9930

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I have the initial Verizon release for the 9930 and the version of BBM is 6.0.0.105. This app gets stuck all the time. I either cannot start a chat or delete one from my message folder until I do a full reset (ALT-SHIFT-DEL). Once the phone reboots, then it starts to function again but this happens a lot. I was wondering if anyone else has experienced this. I believe there's an update for it now but I haven't check the release notes (if any) as of yet.
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Old 08-26-2011, 12:20 PM   #2 (permalink)
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Default Re: BBM Issues w/9930

A friend of mine was having this problem on his Verizon 9630. It turned out to be a corrupt messages database of all things.

He corrected it by clearing the database through Desktop Manager.
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Old 08-26-2011, 12:26 PM   #3 (permalink)
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Default Re: BBM Issues w/9930

Quote:
Originally Posted by jsconyers View Post
A friend of mine was having this problem on his Verizon 9630. It turned out to be a corrupt messages database of all things.

He corrected it by clearing the database through Desktop Manager.
Hmm...good to know although this is a new phone and I never really used BBM all that much yet so I wonder how it could have gotten corrupted that fast. As a precaution, I upgraded to the newer BBM today (.129), but if this happens again I will try using DM to clear.

Thanks!
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