09-04-2011, 01:07 AM
Join Date: Jan 2005
Carrier: Koodo Mobile
Post Thanks: 1
Thanked 52 Times in 48 Posts
| | Re: App Error 200 reset
I will try to answer all your questions -
1) If the PINS were entered into either your contacts/ notes/ added as BBM contacts, or appear in say, the notes field in your contacts, yes, unless your BES admin has the wireless remote backup feature turned off, which I would doubt, as the whole point of the BES is to have wireless sync at all times, with auto backup. The backup updates frequently during the day, so yes, all the data you had on your device over a few hours old, should be in the wireless backup on your BES. The BES backs up all of your data in all of the native BB/RIM apps continuously. Non RIM app data does not get backed up. How were your pins entered in the device, in which app?
2) Before you wipe the device, connect to your DM and if you get a valid connection, simply backup the device BEFORE you wipe. If not, speak to your BESadmin and see that they do indeed have remote wireless backup on - it is by default in any case.
3) Upon a device OS wipe, you just have to re-install the OS through the DM, then setup your mail profile in the DM. Once the mail profile is setup, you should see your BB mail options already there, like your signature etc...
Now, with the device OS re-installed and the device still connected, the DM will automatically start the Enterprise activation within a few minutes after your mail profile has been setup, since it's now communicating with your BES and see's the device as having been previously active on the BES.
It's that simple - so just remember to keep the device connected to the PC from the time you wipe until the Enterprise activation has been completed. That's the easiest way to get it up and running - restoring all of your data. There are other ways to activate (wireless), but this one doesn't require your BESadmin's involvement.
Let me know here how this turns out, and if you get stuck, send me a PM and I'll help you out.
At least 17+ different BB's since 1999 -- too many to list...