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Old 09-25-2011, 03:41 PM   #1 (permalink)
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hi had my blackberry 9900 bold touch 3 days, been working fine till today. is there any reason when i send a txt on facebook ect, theres a black square box with a dial spinning round, it wont let me do anything till it has done what it is doing. it is all the time. can anyone help it the first blackberry handset i have had many thanks

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Old 09-25-2011, 03:57 PM   #2 (permalink)
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Default Re: new 9900 bold

I don't know anything about exactly what you are doing with facebook and text messages, but the first troubleshooting step with a BlackBerry is a hard reset....With the power on, remove the battery for 30+ seconds. Then test. See if that fixes it.
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Old 09-25-2011, 04:01 PM   #3 (permalink)
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all so happens on home screen
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Old 09-25-2011, 04:19 PM   #4 (permalink)
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Default Re: new 9900 bold

Again, a hard reset is the first thing to try.

I am not experiencing any slowness or pauses or freezing. Question is what you have loaded, and what you have running, particularly what apps are running.
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Old 09-25-2011, 04:22 PM   #5 (permalink)
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facebook, emails are running
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Old 09-25-2011, 04:23 PM   #6 (permalink)
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Default Re: new 9900 bold

Facebook is it?

Delete it. Reboot. Test. See what happens.
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